"08/22/2003 09:01:15 Q221e106 Could not find parse string Found in report.txt"
This will happen if the virus scanner detects a virus, but the report.txt file that it creates does not include the virus name where Declude Virus expects it (more specifically, in this case, the word "Found" was not in the report.txt file). This can happen if the virus scanner detects a suspicious file (in which case it won't know the name of the virus).
"08/22/2003 08:58:07 Q211910e WARNING: Couldn't remove .vir directory d:\IMail\spool\D211910e.vir\: EXTRA FILES THERE. 08/22/2003 08:58:07 Q211910e Likely problem: Your virus scanner is leaving extra files/directories behind, so Declude can't delete the directory."
In this case, you can look at the d:\IMail\spool\D211910e.vir\ directory to see what file(s) are in there. If there is a report.txt file in there, it may be that a bug in Declude Virus prevented it from being deleted, since the word "Found" wasn't in there.
I am blocking the usual list of extensions but a client emailed this morning saying he received a .pif and a .scr.
The best thing to do here is look at the Declude Virus log file entries to see if there were any errors/warnings for that specific E-mail.
-Scott
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