In any case - it's much easier for an end user to see the Reverse DNS domain
name than to see an IP address and then have to try to figure out who that
IP address is associated with so that they can send an email to the abuse
department (in the occasional case, that someone is bombarded by an infected
computer).


Best Regards
Andy Schmidt

Phone:  +1 201 934-3414 x20 (Business)
Fax:    +1 201 934-9206 



-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of John Tolmachoff
(Lists)
Sent: Saturday, December 27, 2003 02:27 AM
To: [EMAIL PROTECTED]
Subject: RE: [Declude.Virus] Request


> < that will serve no use, as most viruses come directly from users 
> computers, which either will have no PTR or a generic ISP PTR, 
> something line 1.1.168.192.adsl- customer.mybig.isp.com.>
> 
> That may be true in some cases.

It is more that some cases. I would have to say most cases.

> but in my particular situation, i had some problems with my users by 
> giving only the ip adress of the remote smtp server (for forging 
> viruses) they were more receptive when i do a dns lookup and give them 
> a host name.

What, your users want to track the sender down? I can tell you very easily
that most forging viruses come straight from the infected computer, not
through a relay.

Here is the message I use:
________________________________________________________________________
SKIPIFVIRUSNAMEHAS      Vulnerability
SKIPIFVIRUSNAMEHAS      Sobig
ONLYSENDIFREMOTESENDER
From: [EMAIL PROTECTED]
To: %ALLRECIPS%
Subject: NOTICE: WE BLOCKED A VIRUS SENT TO YOU!

The Virus scanning software on %LOCALHOST% has reported that you were sent
an e-mail from %MAILFROM%, containing the %VIRUSNAME% virus in the
%VIRUSFILE% attachment. 

The subject of the E-mail was "%SUBJECT%".  

The E-mail containing the virus has been quarantined to prevent further
damage, and will be deleted automatically after 5 days. 

PLEASE NOTE! If the e-mail from says [Forged], this means the virus is known
to forge the sending e-mail address and is therefore useless information.
-----------------------------------------------------------------------
John Tolmachoff
Engineer/Consultant/Owner
eServices For You


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