I had a client call and tell me that attachments were not going through. Basically the message and the attachment disapeared into thin air. I was able to confirm that this was the case over all of my domains. Even messages with an attachment sent to myself would disapear.
After much head scratching, I turned off AVG (our 2nd virus scanner), and it appears that the problem has gone away. Here are the facts as I understand them: * At or around the time when the problem occurred, I manually updated AVG. There were 2 new updates. One was new virus defs and the other was described as an update to the updater engine. * Messages with attachments passed through Junkmail with no problems * I found an entry like this in the logs for the messages in question: 06:10 14:47 SMTPD(003400F8) [208.151.247.226] C:\IMail\spool\Dd6e2003400f8f6e9.SMD 22739 * In the virus logs, I got the following: 06/10/2004 14:47:40 Qd6e2003400f8f6e9 Could not find parse string identified in report.txt 06/10/2004 14:47:40 Qd6e2003400f8f6e9 Error 10 in virus scanner 2. 06/10/2004 14:47:40 Qd6e2003400f8f6e9 Test2.2c319.0.xls.15872.3.predef.declude.com After this I could find no trace of the messages. I assume they were deleted. Can anybody explain the virus log to me? Has something changed with AVG that now makes it unusable, or do I have a problem with my configuration? For anyone using AVG, I would definitely send yourself a test attachment to be sure it is working. Paul Navarre --- [This E-mail was scanned for viruses by Declude Virus (http://www.declude.com)] --- This E-mail came from the Declude.Virus mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type "unsubscribe Declude.Virus". The archives can be found at http://www.mail-archive.com.
