OK Which mail clients are problematic with this issue? At least knowing this will allow me to pass along this info to clients and encourage them to use the correct email client.
Thanks Jim Nitterauer President Creative Data Concepts Limited, Inc. 3 W. Garden Street Suite 326 Pensacola, FL 32502 http://www.creativedata.net 850-434-7645 800-607-6168 ---------- Original Message ---------------------------------- From: "R. Scott Perry" <[EMAIL PROTECTED]> Reply-To: [EMAIL PROTECTED] Date: Tue, 24 Aug 2004 08:15:52 -0400 > >>How can we ensure that all Excel files are allowed unless they fail the >>Virus scan? The name of the file should not be an issue. Either the file >>is clean or it is not. Our clients don't understand and simply want to get >>the Excel files they expect. > >The problem is that they are *not* Excel files. By the name, they are >unknown files. And as such, they must be treated as potentially dangerous >files. > >Remember, Declude Virus does not treat these as vulnerabilities -- it just >ensures that they receive the "harshest" treatment possible. That means >that if the worst thing you do to a file is scan it, then it just gets >scanned. If the worst thing you do is block a file, it will get blocked. > >The user can, of course, fix the problem by using a mail client that works >properly. > > -Scott >--- >Declude JunkMail: The advanced anti-spam solution for IMail mailservers >since 2000. >Declude Virus: Ultra reliable virus detection and the leader in mailserver >vulnerability detection. >Find out what you've been missing: Ask for a free 30-day evaluation. > >--- >[This E-mail was scanned for viruses by Declude Virus (http://www.declude.com)] > >--- >This E-mail came from the Declude.Virus mailing list. To >unsubscribe, just send an E-mail to [EMAIL PROTECTED], and >type "unsubscribe Declude.Virus". The archives can be found >at http://www.mail-archive.com. >------------------------------------------------- >[This E-mail scanned for viruses courtesy of Creative Data Concepts >http://www.creativedata.net] > > ________________________________________________________________ Sent via the WebMail system at mail.creativedata.net ------------------------------------------------- [This E-mail scanned for viruses courtesy of Creative Data Concepts http://www.creativedata.net] --- [This E-mail was scanned for viruses by Declude Virus (http://www.declude.com)] --- This E-mail came from the Declude.Virus mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type "unsubscribe Declude.Virus". The archives can be found at http://www.mail-archive.com.
