I might be willing to suggest that we keep with IPSwitch if the service agreements for the new product are reasonable... and not 2,999.00 every year.. no way we can afford that.
Bennie
----- Original Message ----- From: "Bill Naber" <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Wednesday, October 27, 2004 8:21 AM
Subject: RE: [Declude.Virus] Scott, what is our future?
I spoke with an Ipswitch customer service rep yesterday and he indicated
that he was getting nothing but irate calls regarding the product changes.
Apparently the word given to the company internally was "this change is what
our customers are asking for". I'm sure *some* customers have been vocal
wanting just such a bundle, while many others were silent and content.
If you haven't called yet to register concerns/complaints about the changes,
please do so. Since the collaboration product uses Imail as a component,
there is nothing irreversible in Ipswitch's current decision. If enough
current customers call to let them know that are NOT in the group asking for
a bundled product, hopefully Ipswitch management will reconsider their
direction and offer a wider range of mail products.
Ipswitch's number is (800) 793-4825.
-Bill Naber
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