[Declude.Virus] Brief Update

[Bill Billman]

Hi Folks,   Declude development is still in the process of investigating issues surrounding resource utilization and we will report back in two weeks or sooner if possible.   We take our customer's satisfaction very seriously and are in the process of; hiring and training additional customer support staff, improving quality assurance and ease of use and documentation is in a constant improvement phase. Many customers are now taking advantage of telephone support which is available during the normal working day as well as submitting questions through the support system at [EMAIL PROTECTED] We do pay attention to every message and appreciate your feedback. We will continue to improve our processes until we are offering the best support possible.   All the best,   Bill Billman Director of Engineering Declude - internet security software   -- No virus found in this outgoing message. Checked by AVG Anti-Virus. Version: 7.0.323 / Virus Database: 267.8.6/33 - Release Date: 6/28/2005