Brian,

Software firewalls can have some big issues and often alert you on things that are inaccurate or normal circumstances that don't pose any threat. If you want to protect this server better, I would strongly suggest using hardware for your firewall. Any router out there that can block access by port should be enough to give you outstanding protection. With an IMail server, you don't need to open up but a handful of ports. For my entire network which does both hosting and E-mail, I only have about 10 ports open to the entire world. This greatly limits the chances of being hacked, and if you keep patched, you are almost perfectly safe.

I do have an SMTPWIN string in my registry for my root account, but not others. I'm not sure what created those other strings for you. ICMP packets are things like pings, and I have no clue what that alert you are seeing is about. I'm thinking that it might be inaccurate. I don't know though, but the best solution if you are concerned about security is to install a hardware based firewall which could be a device that calls itself a firewall or just a router that can block ports as described above.

Good luck,

Matt



Crejob.com wrote:

Hi, Matt

Thanks for your help,  I've rename the sender.eml before, now
follow your suggestion, I've just renamed the receip.eml.

FYI, after last time I remove the SMTPWIN string in the
registry,  my firewall prompt me Imail1.exe is changed, and
also try to response to a Indonesian IP with Protocol ICMP,
I manually block it, then the same IP tried another program
cross.exe use the same ICMP protocol, I block it again.

Regards
Brian


----- Original Message ----- From: "Matt" <[EMAIL PROTECTED]>
To: <[email protected]>
Sent: Tuesday, December 13, 2005 2:09 PM
Subject: Re: [Declude.Virus] Stranger... about imail1.exe be hijacked.


I am not aware of any exploits for 8.15 HF2 and your executable is the same as mine. I'll have to take back my suggestion that you were hacked. I can't explain the issues with orphaned accounts on your system, and considering what you indicated, I'm not convinced it is related to IMail1.exe and the pop-up windows.

Declude does use IMail1.exe to send out virus notifications if you have them configured. You can verify this by copying down the addresses that you see in the window and then checking your logs for other such messages from or to the same addresses. I suspect that you might find that these are all notifications from viruses.

If these are all virus bounces, I would suggest maybe reviewing and reconfiguring your use of notifications. The only notification that I use is the BANNotify.eml file which is used when a banned extension or file name is found and the message turns up clean after being virus scanned. You may want to consider removing the recip.eml if you have that in your Declude directory. That file is used to notify the recipients of a blocked virus, but it is pretty much useless and confusing for your users/customers. If you have a sender.eml or otherpostmaster.eml in your Declude directory, I would definitely remove both of them. Over 99% of viruses are forging viruses and by bouncing messages to forged senders or postmasters, you would be creating "backscatter" which is a very problematic relative of spam. It is almost completely safe to just block the detected viruses and not let anyone know about them. Even if entering the recommended SKIPIFVIRUSNAMEHAS Sober entry helped your current situation, it will definitely happen again and again unless you stay on top of this on a daily basis. It's just not worth it.

At the same time, you might want to check what the current recommended command line should be for your virus scanner(s) since there have been some changes in the last year that could result in missed viruses if you haven't updated your command line and/or definition downloads.

Matt




Crejob.com wrote:

Hi, Matt

Thanks for help, FYI
1: My version is 8.15 with the latest patch.
2: I've never enable IMAP service
3: There is a firewall in place before this issue.
4: After adding SKIPIFVIRUSNAMEHAS Sober, and
remove all SMTPWIN from registry,  the problem does not
happen until now,
But the firewall report the IMAIL1.exe is changed,  I check
the date of IMAIL1.exe, it's still a modified 30 Dec 2004,
the size is 200KB (204,800 bytes) is it normal?

Regards
Brian

----- Original Message ----- From: "Matt" <[EMAIL PROTECTED]>
To: <[email protected]>
Sent: Tuesday, December 13, 2005 1:39 AM
Subject: Re: [Declude.Virus] Stranger... about imail1.exe be hijacked.


Brian,

I believe that IMail 8.15 and higher are protected from the exploit that you were hit with, and those versions are about a year and a half old now. IMail is certainly targeted on occasion by exploits and spammers looking to hijack servers so it is best to keep your server appropriately patched, and firewall it so that only the bare minimum traffic is allowed in and out of it.

FYI, if I recall correctly, the common hack affected those with IMAP enabled. If you just simply remove the hacked accounts and don't patch or disable the targeted services, you will likely get hacked again.

Matt



Crejob.com wrote:

Actually imail1.exe created  several blank account in my system,
like t, te, tech, etc.  these accounts show up in registry and
webmail admin page, but in Imail admin and real users folder,
there is no such accounts.

In the registry, these forged accounts all have this record
SMTPWIN 20,20,524,350

looks very like the server is comprised,  but as you can
see from the imail forum message below, someone use
Regmon and captured that it is  Imail1.exe set this value.

By the way, if anybody still under the Imail warranty or service
agreement, please contact IPSWITCH to solve it as soon as
possible. Last year, 6 months prior to my warranty expiry, I
raised this issue to IPswitch tech-support,  they take quite a
few weeks to reply me 2 emails, but the problem did not solve
at all,  at that time I did not bother them too much as the
problem was not severe. These days when the same problem
pop up again, I send them an email with the same ticket No.,
tell them it's exactly the same issue,  but they refuse to give
me any answer, because my warranty is expired now.

As we can see from Imail forum list, from declude list, at least
6-7 servers affected,  and in IPSWITCH tech-support database,
there is no any record related to SMTPWIN,  so I guess they still
has no idea what really happen to Imail.

==================================
http://www.mail-archive.com/[email protected]/msg85387.html
Ok,
I think I found the process that creates the value, it looks like imail1.exe is the one creating the registry entry (see below output from RegMon).
5083182 271.60988441 IMail1.exe:1392 CreateKey
HKLM\SOFTWARE\Ipswitch\IMail\Domains\domain.com\Users\postmaster SUCCESS
Access: 0x2000000
5083183 271.61018287 IMail1.exe:1392 SetValue
HKLM\SOFTWARE\Ipswitch\IMail\Domains\domain.com\Users\postmaster\SMTPWIN
SUCCESS "20,20,524,350"
PV
=======================================================

----- Original Message ----- From: "Mike Wiegers" <[EMAIL PROTECTED]>
To: <[email protected]>
Sent: Sunday, December 11, 2005 2:49 AM
Subject: RE: [Declude.Virus] Stranger... about imail1.exe be hijacked.


Brian,

Did you have the SMTPWIN entry in your registry file with part of the From
address that's used in your "recip.eml" file?

Mike

-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Crejob.com
Sent: Saturday, December 10, 2005 10:17 AM
To: [email protected]
Subject: Re: [Declude.Virus] Stranger... about imail1.exe be hijacked.

Hi, Mike

You are really helpful!
I've incerted the SKIPIFVIRUSNAMEHAS Sober 10 hours
before, and the problem seems disapear!
I'll keep monitor it and let you know the result. Once again,
thank you !

Regards
Brian

----- Original Message ----- From: "Mike Wiegers" <[EMAIL PROTECTED]>
To: <[email protected]>
Sent: Saturday, December 10, 2005 1:49 AM
Subject: RE: [Declude.Virus] Stranger... about imail1.exe be hijacked.


What I think it might be is a combination of several things and here are some of the common things that I have with information gathered on the
different lists:

Seems to of first started with IMail 8.x
Running Declude Pro, Virus (f-prot), Hijack 1.82
Sober virus seems to trigger this event along with the recip.eml file

IMail Client (Imail1.exe) will popup on the server with random address in the To and CC field of the client. It seems that the message that is
trying
to be sent out is the contents of the recip.eml that Declude uses.

Will see the registry changes with the SMTPWIN entry under the Users. It seems that this entry is made if you use the IMail Client on the server.
In
our case the entries added are part of the email address used in the From
field of the recip.eml.

The way we stopped this from happening was adding the "SKIPIFVIRUSNAMEHAS
Sober" in the "recip.eml" file.

I'm not sure why it happens on only certain servers, but that's what we
have
found. I haven't been convinced that the server was hacked. Rebuilding the servers may of corrected the problem, but still not sure the servers are
being hacked.

Does anyone have the same common items having this problem?

Thanks,
Mike



________________________________

From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Crejob.com
Sent: Friday, December 09, 2005 9:33 AM
To: [email protected]
Subject: Re: [Declude.Virus] Stranger... about imail1.exe be hijacked.


Maybe, but you check the maillist history, quite a few servers have the same problem in the past 1.5 years. and the problem persists, if there is any virus or trojan, some antivirus program should can detect it now.

I suspect this is a issue of imail webmail, that's why it bypass the
declude.


----- Original Message ----- From: John T (Lists) <mailto:[EMAIL PROTECTED]>
To: [email protected]
Sent: Friday, December 09, 2005 4:15 PM
Subject: RE: [Declude.Virus] Stranger...


I do not think this is either an Imail or Declude issue, rather a
server security issue, or rather a comprise of server security.



Sounds like you have some type of virus or Trojan on that server.



John T

eServices For You



-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Crejob.com
Sent: Thursday, December 08, 2005 9:57 PM
To: [email protected]
Subject: Re: [Declude.Virus] Stranger...



Does any body find the answer of this problem?

After 1.5 years, this problem still remain.

and IPSWITCH never give me a clear answer about it.



----- Original Message -----
From: serge <mailto:[EMAIL PROTECTED]>

To: [email protected]

Sent: Tuesday, June 08, 2004 7:46 AM

Subject: Re: [Declude.Virus] Stranger...



i know imail1 is a command line mailer

but how do i find what i causing the imail 1 window to be
open and filed with all these adresses ?

see attached gif





----- Original Message -----
From: Darin Cox <mailto:[EMAIL PROTECTED]>

To: [email protected]

Sent: Monday, June 07, 2004 10:21 PM

Subject: Re: [Declude.Virus] Stranger...



Does this shed any light?



http://support.ipswitch.com/kb/IM-19980119-DD10.htm


Darin.





----- Original Message -----
From: Serge <mailto:[EMAIL PROTECTED]>

To: [email protected]

Sent: Monday, June 07, 2004 3:55 PM

Subject: [Declude.Virus] Stranger...



hi all

urgent help needed

I have imail1 client window ("create mail message")
pop up on my server with all kind of real and strange addresses in the TO:
and CC: Fields.

The windows remains open on the server desktop.

Is this a virus ? how can i identify the
service/virus/application causing this ?



TIA


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