Hi Grant.. The problem is an issue we faced with as well.
If you are sending HTML with fancy tags your emails are getting tagged as: -Virus: Possibly a new variant of JS/ -In: [HTML segment] We had all of our web messaging emails get caught as that virus. I changed the program to simply send an HTML without any tags other than <BR> for line break and it worked fine. We use ASPemail for 1 application and the problem started happening almost 2 or so weeks ago. All is fine now. Hope this helps. Kami -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Grant Griffith Sent: Monday, March 20, 2006 10:36 AM To: Declude.Virus@declude.com Subject: RE: [Declude.Virus] [IMail Forum] Issues Using IMail 8.22 To Send Messages From Web Server I will get a support ticket open with Declude, but just as an FYI, I disabled Declude Virus last Friday and have not seen this issue again since. Therefore it appears Declude Virus might be taking the message and then timing out for some reason. I am still watching all the emails coming from my web server, but the past 20+ have went thru fine since disabling Declude Virus. Thanks, Grant Griffith Web Application Developer Enhanced Telecommunications Corp. (812)932-1000 -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Grant Griffith Sent: Friday, March 17, 2006 1:39 PM To: Declude.Virus@declude.com Subject: RE: [Declude.Virus] [IMail Forum] Issues Using IMail 8.22 To Send Messages From Web Server Well, I do have Declude running with F-Prot. I just checked those logs and there is nothing in there for that message which is really odd... Maybe this is a Declude Issue now?!?! Thanks, Grant Griffith Web Application Developer Enhanced Telecommunications Corp. (812)932-1000 -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Matti Haack Sent: Friday, March 17, 2006 1:22 PM To: Grant Griffith - IMail Subject: Re: [IMail Forum] Issues Using IMail 8.22 To Send Messages From Web Server GGI> Well, here is the ASPMail log for an email that did not go out and GGI> then below it is the Imail logs showing it timing out... As the session in the ASP-Mail log is completed without problems - and the session in the Imail log is not, there must be some proxy (or Virusscanner, ASSP etc.) between the both. The "250" and "221" messages are created by the recieving SMTP-Server. I assume it is a virusscanner, which stops sending on the message during the scan... Just an Idea. Maybe I am wrong... Matti GGI> <ASPMAIL LOG> GGI> 220 ei8htlegs.net (IMail 8.22 95649-4) NT-ESMTP Server X1 GGI> HELO mail.ei8htlegs.net GGI> 250 hello ei8htlegs.net GGI> MAIL FROM:<[EMAIL PROTECTED]> GGI> 250 ok GGI> RCPT TO:<[EMAIL PROTECTED]> GGI> 250 ok its for <[EMAIL PROTECTED]> GGI> RCPT TO:<[EMAIL PROTECTED]> GGI> 250 ok its for <[EMAIL PROTECTED]> GGI> DATA GGI> 354 Please start mail input. GGI> Message body suppressed. GGI> . GGI> 250 Mail queued for delivery. GGI> QUIT GGI> 221 Closing connection. Good bye. GGI> </ASPMAIL LOG> GGI> <Imail Log> GGI> 03:16 20:36 SMTPD(12ab015a000043ee) [64.184.24.60] connect GGI> 64.184.24.36 port GGI> 2919 GGI> 03:16 20:36 SMTPD(12ab015a000043ee) [64.184.24.36] HELO GGI> mail.ei8htlegs.net GGI> 03:16 20:36 SMTPD(12ab015a000043ee) [64.184.24.36] MAIL GGI> FROM:<[EMAIL PROTECTED]> GGI> 03:16 20:36 SMTPD(12ab015a000043ee) [64.184.24.36] RCPT GGI> TO:<[EMAIL PROTECTED]> GGI> 03:16 20:36 SMTPD(12ab015a000043ee) [64.184.24.36] RCPT GGI> TO:<[EMAIL PROTECTED]> GGI> 03:16 20:41 SMTPD(12ab015a000043ee) connection timed out GGI> </Imail Log> GGI> Thanks, GGI> Grant Griffith GGI> Web Application Developer GGI> Enhanced Telecommunications Corp. GGI> (812)932-1000 GGI> -----Original Message----- GGI> From: [EMAIL PROTECTED] GGI> [mailto:[EMAIL PROTECTED] On Behalf Of Grant GGI> Griffith - IMail GGI> Sent: Tuesday, March 14, 2006 10:49 AM GGI> To: Imail_Forum@list.ipswitch.com GGI> Subject: RE: [IMail Forum] Issues Using IMail GGI> 8.22 To Send Messages From Web GGI> Server GGI> OK, I have logging turned on now for the ASPMail side of things. GGI> Just have GGI> to watch for it to occur again and then look at what both sides said. GGI> Thanks, GGI> Grant Griffith GGI> Web Application Developer GGI> Enhanced Telecommunications Corp. GGI> (812)932-1000 GGI> -----Original Message----- GGI> From: [EMAIL PROTECTED] GGI> [mailto:[EMAIL PROTECTED] On Behalf Of Eric GGI> Shanbrom GGI> Sent: Tuesday, March 14, 2006 10:41 AM GGI> To: Imail_Forum@list.ipswitch.com GGI> Subject: Re: [IMail Forum] Issues Using IMail GGI> 8.22 To Send Messages From Web GGI> Server GGI> You are looking in the wrong direction. This is a message coming GGI> into IMail GGI> not going out to somewhere else. Since it hasn't been accepted for GGI> delivery GGI> by IMail there is nothing to re-queue and try again.. the question GGI> here is GGI> why didn't the conversation continue after the final RCPT TO. GGI> Unfortunately, GGI> we only see one side of the communication, that being the commands GGI> coming GGI> in. At this time I do not know if the sending server got the final GGI> 250 OK GGI> and didn't send the DATA command or what. The connection timed out GGI> while GGI> IMail was waiting for a new command. A sniffer on the line can give more GGI> info and point you to the problem. GGI> Eric S GGI> ----- Original Message ----- GGI> From: "Adam Campbell" <[EMAIL PROTECTED]> GGI> To: <Imail_Forum@list.ipswitch.com> GGI> Sent: Tuesday, March 14, 2006 10:26 AM GGI> Subject: Re: [IMail Forum] Issues Using IMail GGI> 8.22 To Send Messages From Web GGI> Server >> There's no DATA command. Maybe ASPMail didn't like SMTPD's response >> to >> the second RCPT TO and didn't give a DATA. >> >> Does ASPMail have a log? >> >> Would verbose logging of SMTPD help? >> >> adamc >> >> Grant Griffith - IMail wrote: >>> Well, we use ASP and ASP.NET and below are the logs I just tracked >>> of one >>> email this morning. >>> >>> 03:14 08:19 SMTPD(c2c801ac00000323) [64.184.24.60] connect >>> 64.184.24.36 >>> port 1539 >>> >>> 03:14 08:19 SMTPD(c2c801ac00000323) [64.184.24.36] HELO >>> mail.ei8htlegs.net >>> >>> 03:14 08:19 SMTPD(c2c801ac00000323) [64.184.24.36] MAIL >>> FROM:<[EMAIL PROTECTED]> >>> >>> 03:14 08:19 SMTPD(c2c801ac00000323) [64.184.24.36] RCPT >>> TO:<[EMAIL PROTECTED]> >>> >>> 03:14 08:19 SMTPD(c2c801ac00000323) [64.184.24.36] RCPT >>> TO:<[EMAIL PROTECTED]> >>> >>> 03:14 08:24 SMTPD(c2c801ac00000323) connection timed out >>> >>> It appears the message just times out and then is never tried again. >>> Why would this not be put into the queue to be tried again? >>> >>> Thanks, >>> Grant Griffith >>> Web Application Developer >>> Enhanced Telecommunications Corp. >>> (812)932-1000 >>> >>> -------------------------------------------------------------------- >>> ---- >>> >>> *From:* [EMAIL PROTECTED] >>> [mailto:[EMAIL PROTECTED] *On Behalf Of >>> *Matrosity >>> Hosting >>> *Sent:* Tuesday, March 14, 2006 9:22 AM >>> *To:* Imail_Forum@list.ipswitch.com >>> *Subject:* Re: [IMail Forum] Issues Using IMail 8.22 To Send >>> Messages >>> From Web Server >>> >>> we run Cold Fusion on all of our web servers and it's worked fine >>> since >>> 7+. You may just use the smtp service on the web server to send >>> 7+email if >>> you don't think it's working. >>> >>> Bill >>> >>> Grant Griffith - IMail wrote: >>> >>> Hello All, >>> >>> We have begun noticing that our Imail server is not sending out >>> emails >>> >>> coming from websites when using ASPMail to connect to our Imail >>> server >>> >>> (8.22). Our web page simply uses the ASPMail to connect to the >>> Imail >>> server >>> >>> and send the email. I have the IP of the web server in the list of >>> allowed >>> >>> IP's and it works about 90% of the time. But that other 10% of the >>> emails >>> >>> never get delivered. >>> >>> We just really started noticing this in the past few months after >>> upgrading >>> >>> to Imail 8.22. Has anyone else experienced this or noticed it? >>> >>> Thanks, >>> >>> Grant Griffith >>> >>> Web Application Developer >>> >>> Enhanced Telecommunications Corp. >>> >>> (812)932-1000 >>> >>> To Unsubscribe: >>> http://www.ipswitch.com/support/mailing-lists.html >>> >>> List Archive: >>> http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ >>> >>> Knowledge Base/FAQ: >>> http://www.ipswitch.com/support/IMail/ >>> >>> >> To Unsubscribe: >> http://www.ipswitch.com/support/mailing-lists.html >> List Archive: >> http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ >> Knowledge Base/FAQ: >> http://www.ipswitch.com/support/IMail/ >> GGI> To Unsubscribe: GGI> http://www.ipswitch.com/support/mailing-lists.html GGI> List Archive: GGI> http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ GGI> Knowledge Base/FAQ: GGI> http://www.ipswitch.com/support/IMail/ GGI> To Unsubscribe: GGI> http://www.ipswitch.com/support/mailing-lists.html GGI> List Archive: GGI> http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ GGI> Knowledge Base/FAQ: GGI> http://www.ipswitch.com/support/IMail/ -- Mit freundlichen Grüssen Matti Haack mailto:[EMAIL PROTECTED] To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ --- This E-mail came from the Declude.Virus mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type "unsubscribe Declude.Virus". The archives can be found at http://www.mail-archive.com. --- This E-mail came from the Declude.Virus mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type "unsubscribe Declude.Virus". The archives can be found at http://www.mail-archive.com. --- This E-mail came from the Declude.Virus mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type "unsubscribe Declude.Virus". The archives can be found at http://www.mail-archive.com.
