In order for you to receive AVG updates ensure that port 25 is open for tcp/ip outbound traffic run this test.
ISSUE On Declude Version 4. Mail server cannot communicate on port 25 to the Declude servers for Authentication and AVG updates. After testing port access from the local server to the Declude Key manager using NSLookup, server still cannot resolve port availability. The following is an example of the NSLookup command to do this testing. >From a command prompt, issue the following commands: 1. nslookup (enter) 2. server keys.declude.com (enter) 3. set port=25 (enter) 4. set vc (enter) 5. imail-test-code.keys.declude.com (enter) The final command above returns an address of 1.1.1.1 indicating that traffic to port 25 resolves successfully. Anything other than the response of 1.1.1.1 means that either the command syntax is incorrect or the port is not open to that traffic. RESOLUTION Declude requires TCP/IP communications over port 25 for key authentication. Other than your ISP blocking traffic to your gateway a firewall/ Proxy or router can be the likely cause of that traffic being blocked. I suggest that you start by checking your Windows firewall and stop the service of it or any other program, such as an anti-virus or third party personal firewall. Then issue the above NSLookup commands. To open SMTP traffic on a Cisco Pix/ Router issue the following command. Please note these commands should be issued by somebody that is familiar with the Cisco IOS. Any changes made can ultimately be quickly reverted by rebooting the device, so long as the command was not written to memory. The command is: access-list Internet-Inbound permit tcp any host xx.xx.xx.xx eq smtp For more info please check the knowledge base at www.cisco.com David Barker Director of Product Development Your Email security is our business 978.499.2933 office 978.988.1311 fax [EMAIL PROTECTED] -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Schmeits, Roger Sent: Monday, October 09, 2006 11:49 AM To: declude.virus@declude.com Cc: David Barker Subject: [Declude.Virus] Upgrade from 3.1.x to 4.3.14 I upgraded from Declude 3.1.x (something, can't remember) to 4.3.14 at about 2 hours ago. Email is flowing properly but email is not getting scanned for viruses as it should or I am un-aware of some setting with the virus.cfg. I also have include the dir listing of \imail\declude\scanner\avg. 02/21/2006 01:27 PM 5,312,081 avi7.avg 05/22/2006 02:32 PM 2,999,989 incavi.avm 05/18/2006 04:58 PM 33,610 microavi.avg 05/22/2006 02:33 PM 248,631 miniavi.avg How do I update AVG ? Do I add an entry for AVG? ################# #========================================= SCANFILE SETTINGS ================================ # SCANFILE is the location of the command-line virus scanner. Note that it must include the full path. # VIRUSCODE is the code that scanner returns if it finds a virus. #[MORE INFO SEE VIRUS CONFIGURATION http://www.declude.com/Articles.asp?ID=117 FOR DETAILS] #Using ClamAV SCANFILE1 C:\Progra~1\ClamWin\bin\clamscan.exe --verbose --database="C:\Documents and Settings\All Users\.clamwin\db" --tempdir="c:\Temp" --no-summary -l report.txt VIRUSCODE 1 VIRUSCODE1 1 #Using F-Prot SCANFILE2 C:\Progra~1\FSI\F-Prot\fpcmd.exe /TYPE /SILENT /NOMEM /ARCHIVE=5 /NOBOOT /DUMB /REPORT=report.txt VIRUSCODE2 3 VIRUSCODE2 6 VIRUSCODE2 8 REPORT2 Infection #Using McAfee SCANFILE3 C:\Progra~1\Common~1\Networ~1\Engine\scan.exe /ALL /NOMEM /NOBEEP /NOBREAK /UNZIP /SILENT /NODDA /REPORT report.txt VIRUSCODE3 13 REPORT3 Found Anybody have any advice? I called support and waiting to hear back at this moment. Get nervous .... ########################## Roger Schmeits Sr. Network Engineer 101 South 42nd St. Omaha, NE 68131 http://www.clarksoncollege.edu (402) 552-2542 Office (800) 647-5500 Toll Free ########################## Disclaimer: The information contained in this e-mail is privileged and confidential and is intended only for the use of the addressee(s) indicated above. Use or disclosure of information e-mailed in error is respectfully prohibited. If you have received this e-mail in error, please contact the sender and immediately delete the original message. --- This E-mail came from the Declude.Virus mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type "unsubscribe Declude.Virus". The archives can be found at http://www.mail-archive.com. --- This E-mail came from the Declude.Virus mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type "unsubscribe Declude.Virus". The archives can be found at http://www.mail-archive.com.
