That's very good news, David. I suggest an entry on the Declude.com website, either public or in the members' account area, that shows the current datestamp for when an update was made available on the Declude.com webserver, and if relevant, the update number that AVG gets it. In this way, those who are out of date can see directly how far out of date they are, and whether the problem is on their end, such as the maintenance agreement being out of date. The update number would only be of interest to users of other AVG software, and who are perhaps used to going to the AVG website. In that area of the website would also be a link to a support article which describes the update cycle (from the point of view of a person maintaining their Declude installation) and the entry in the declude.cfg file. Andrew.
________________________________ From: supp...@declude.com [mailto:supp...@declude.com] On Behalf Of David Barker Sent: Monday, December 29, 2008 12:48 PM To: declude.virus@declude.com Subject: [Declude.Virus] AVG Update I have tracked the issue. The process used to be automated but from what I understand some server changes were made and we are currently running in manual mode, hence the reason for some delays over the holidays. I will have this resolved and on an automated procedure with failover checking asap. (I will have to plan this but for now I am thinking no later than end of January). Although we have many "to do's" on our list this is a high priority. If there are any suggestions around this procedure - post them to the list , I cannot promise on suggestions but there may be something we can do. David Barker VP Operations Declude Your Email security is our business 978.499.2933 office 978.988.1311 fax dbar...@declude.com <mailto:dbar...@declude.com> --- This E-mail came from the Declude.Virus mailing list. To unsubscribe, just send an E-mail to imail...@declude.com, and type "unsubscribe Declude.Virus". The archives can be found at http://www.mail-archive.com. --- This E-mail came from the Declude.Virus mailing list. To unsubscribe, just send an E-mail to imail...@declude.com, and type "unsubscribe Declude.Virus". The archives can be found at http://www.mail-archive.com.
