Hi,
I noticed that ZeroHour stopped catching any viruses after 6/28 - and, after
investigating, I now realize it no longer traps any Spam. There were NO
changes to any .CFG (or other Declude files). I'm enclosing the most recent
Diags.txt (from 6/18, where CommTouch was ON) and then one from today after
I made a point of manually restarting DecludeProc. Suddenly, it reports
CommTouch as OFF?
My customer screen shows:
Host Information
Declude Imail Perpetual Lic.
[omitted]
28 Jun 2010
AVG
Activated
Current
CommTouch
Activated
It can't be a coincidence that CommTouch stopped working 3 weeks ago, on
the exact anniversary date of my (renewed) agreement?
Since I only purchased CommTouch a few weeks ago, I'm new to this. So, what
do Declude customers have to do after purchasing CommTouch or after renewing
their service agreements to make sure that the software will continue to
work with a complete function set? This way, I can add yet another reminder
to my calendar (besides monitoring the AVG licensing renewal date).
Overall Server Virus Summary Report
Total Messages Processed: 21,868
Virus Infected Messages: 60
Percentage Infected: 0.27%
VIRUS
# INFECTED
PERCENTAGE
OUTLOOK 'BLANK FOLDING' VULNERABILITY
33
0.15%
OUTLOOK 'CR' VULNERABILITY
11
0.05%
OUTLOOK 'MIME SEGMENT IN MIME PREAMBLE' VULNERABILITY
8
0.04%
I-WORM/MYDOOM.O
3
0.01%
I-WORM/MYDOOM.BE
1
0.00%
I-WORM/MYDOOM.N
1
0.00%
NON STANDARD HEADER VULNERABILITY
1
0.00%
TROJAN.IFRAME-3
1
0.00%
WORM.BAGLE-ZIPPWD-35
1
0.00%
Virus Scanner Summary Report (Integrated AVG Scanner)
Total Messages Processed: 21,868
Virus Infected Messages: 5
Percentage Infected: 0.02%
VIRUS
# INFECTED
PERCENTAGE
I-WORM/MYDOOM.O
3
0.01%
I-WORM/MYDOOM.BE
1
0.00%
I-WORM/MYDOOM.N
1
0.00%
Virus Scanner Summary Report (ClamAV)
Total Messages Processed: 21,868
Virus Infected Messages: 2
Percentage Infected: 0.01%
VIRUS
# INFECTED
PERCENTAGE
TROJAN.IFRAME-3
1
0.00%
WORM.BAGLE-ZIPPWD-35
1
0.00%
Best Regards,
Andy
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Declude 4.6.35 Diagnostics
Compilation Platform: IMail
Copyright (c) 2000-2009 Declude, Inc.
Host Name MAYWOOD-IS-0012.WEBHOST.HM-SOFTWARE.COM
Daisy Chain smtp32.exe
DNS Server 127.0.0.1
Product Details
JunkMail ON
EVA ON
Hijack OFF
AVG ON
CommTouch OFF
Tests Defined 106
CONSOLE OFF
BYPASS19 BYPASSWHITELIST
BYPASS14 BYPASSWHITELIST
BYPASS12 BYPASSWHITELIST
KUNDENSERVER IP4R
SPAMCOP IP4R
BARRACUDA IP4R
NJABL IP4R
NJABLRELAYS IP4R
NJABLDUL IP4R
NJABLDYNA IP4R
NJABLSOURCES IP4R
NJABLMULTI IP4R
NJABLFORMMAIL IP4R
NJABLPROXIES IP4R
AHBL IP4R
AHBLRELAYS IP4R
AHBLPROXIES IP4R
AHBLSOURCES IP4R
AHBLPSSL IP4R
AHBLFORMMAIL IP4R
AHBLDYNA IP4R
AHBLZDDOS IP4R
AHBLZRELAY IP4R
AHBLZSCAN IP4R
AHBLZWORM IP4R
AHBLZVIRUS IP4R
AHBLPROXIES2 IP4R
AHBLTOR IP4R
SORBS IP4R
SORBS-HTTP IP4R
SORBS-SOCKS IP4R
SORBS-MISC IP4R
SORBS-SMTP IP4R
SORBS-WEB IP4R
SORBS-BLOCK IP4R
SORBS-ZOMBIE IP4R
SORBS-DUHL IP4R
SENDERDB IP4R
SENDERDB-BLOCK IP4R
SENDERDB-SUSP IP4R
SBL IP4R
CBL-DYNA IP4R
PBL-DYNA IP4R
HIL IP4R
BONDEDSENDER IP4R
IADB IP4R
HUL IP4R
AHBLEXEMPT IP4R
RDNSBL DNSBL
RDNSBL-FROM RHSBL
AHBLDOMAINS RHSBL
SURBL-FROM RHSBL
SORBS-BADCONF RHSBL
SORBS-NOMAIL RHSBL
MAILPOLICE-PORN RHSBL
MAILPOLICE-DYNAMIC DNSBL
MAILFROM ENVFROM
PERCENT PERCENT
BADHEADERS BADHEADERS
BASE64 BASE64
HELOBOGUS HELOVALID
DYNHELO DYNHELO
IPNOTINMX IPNOTINMX
REVDNS REVDNSEXISTS
SPAMROUTING SPAMROUTING
SPAMHEADERS SPAMHEADERS
NOLEGITCONTENT NOLEGITCONTENT
COMMENTS COMMENTS
BCC4 BCC
BCC6 BCC
BCC8 BCC
SPFFAIL SPF
SPFPASS SPF
SNIFFER EXTERNAL
SNIFFER-TRUNC EXTERNAL
SNIFFER-SCAMS EXTERNAL
SNIFFER-PORN EXTERNAL
SNIFFER-MALWARE EXTERNAL
SNIFFER-OBFUSC EXTERNAL
SNIFFER-IP EXTERNAL
INV-URIBL EXTERNAL
INV-URIBL-WT1 EXTERNAL
INV-URIBL-WT2 EXTERNAL
INV-URIBL-WT3 EXTERNAL
INV-URIBL-WT4 EXTERNAL
INV-URIBL-WT5 EXTERNAL
POSTMASTER FILTER
SPAMDOMAINS SPAMDOMAINS
WEIGHTFILTER FILTER
DYNAMIC-IP FILTER
MULTI-RELAY FILTER
OPEN-RELAY FILTER
FORMMAIL FILTER
ZOMBIES FILTER
RHSBL FILTER
CONTENT FILTER
SOURCE-IP FILTER
GATEWAY FILTER
WEIGHTGATEWAY FILTER
WEIGHTKILL WEIGHT
WEIGHTKILL2 WEIGHT
WEIGHT10 WEIGHTRANGE
WEIGHT8 WEIGHTRANGE
WEIGHTHDR WEIGHTRANGE
WEIGHTFOOTER WEIGHTRANGE
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Declude 4.6.35 Diagnostics
Compilation Platform: IMail
Copyright (c) 2000-2009 Declude, Inc.
Host Name MAYWOOD-IS-0012.WEBHOST.HM-SOFTWARE.COM
Daisy Chain smtp32.exe
DNS Server 127.0.0.1
Product Details
JunkMail ON
EVA ON
Hijack OFF
AVG ON
CommTouch ON
Tests Defined 106
CONSOLE OFF
BYPASS19 BYPASSWHITELIST
BYPASS14 BYPASSWHITELIST
BYPASS12 BYPASSWHITELIST
KUNDENSERVER IP4R
SPAMCOP IP4R
BARRACUDA IP4R
NJABL IP4R
NJABLRELAYS IP4R
NJABLDUL IP4R
NJABLDYNA IP4R
NJABLSOURCES IP4R
NJABLMULTI IP4R
NJABLFORMMAIL IP4R
NJABLPROXIES IP4R
AHBL IP4R
AHBLRELAYS IP4R
AHBLPROXIES IP4R
AHBLSOURCES IP4R
AHBLPSSL IP4R
AHBLFORMMAIL IP4R
AHBLDYNA IP4R
AHBLZDDOS IP4R
AHBLZRELAY IP4R
AHBLZSCAN IP4R
AHBLZWORM IP4R
AHBLZVIRUS IP4R
AHBLPROXIES2 IP4R
AHBLTOR IP4R
SORBS IP4R
SORBS-HTTP IP4R
SORBS-SOCKS IP4R
SORBS-MISC IP4R
SORBS-SMTP IP4R
SORBS-WEB IP4R
SORBS-BLOCK IP4R
SORBS-ZOMBIE IP4R
SORBS-DUHL IP4R
SENDERDB IP4R
SENDERDB-BLOCK IP4R
SENDERDB-SUSP IP4R
SBL IP4R
CBL-DYNA IP4R
PBL-DYNA IP4R
HIL IP4R
BONDEDSENDER IP4R
IADB IP4R
HUL IP4R
AHBLEXEMPT IP4R
RDNSBL DNSBL
RDNSBL-FROM RHSBL
AHBLDOMAINS RHSBL
SURBL-FROM RHSBL
SORBS-BADCONF RHSBL
SORBS-NOMAIL RHSBL
MAILPOLICE-PORN RHSBL
MAILPOLICE-DYNAMIC DNSBL
MAILFROM ENVFROM
PERCENT PERCENT
BADHEADERS BADHEADERS
BASE64 BASE64
HELOBOGUS HELOVALID
DYNHELO DYNHELO
IPNOTINMX IPNOTINMX
REVDNS REVDNSEXISTS
SPAMROUTING SPAMROUTING
SPAMHEADERS SPAMHEADERS
NOLEGITCONTENT NOLEGITCONTENT
COMMENTS COMMENTS
BCC4 BCC
BCC6 BCC
BCC8 BCC
SPFFAIL SPF
SPFPASS SPF
SNIFFER EXTERNAL
SNIFFER-TRUNC EXTERNAL
SNIFFER-SCAMS EXTERNAL
SNIFFER-PORN EXTERNAL
SNIFFER-MALWARE EXTERNAL
SNIFFER-OBFUSC EXTERNAL
SNIFFER-IP EXTERNAL
INV-URIBL EXTERNAL
INV-URIBL-WT1 EXTERNAL
INV-URIBL-WT2 EXTERNAL
INV-URIBL-WT3 EXTERNAL
INV-URIBL-WT4 EXTERNAL
INV-URIBL-WT5 EXTERNAL
POSTMASTER FILTER
SPAMDOMAINS SPAMDOMAINS
WEIGHTFILTER FILTER
DYNAMIC-IP FILTER
MULTI-RELAY FILTER
OPEN-RELAY FILTER
FORMMAIL FILTER
ZOMBIES FILTER
RHSBL FILTER
CONTENT FILTER
SOURCE-IP FILTER
GATEWAY FILTER
WEIGHTGATEWAY FILTER
WEIGHTKILL WEIGHT
WEIGHTKILL2 WEIGHT
WEIGHT10 WEIGHTRANGE
WEIGHT8 WEIGHTRANGE
WEIGHTHDR WEIGHTRANGE
WEIGHTFOOTER WEIGHTRANGE
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