Andy,

 

AVG is not integrated with Declude JM, this is AVG reporting the name of the
virus as spam. 

 

Now, something may have changed that AVG is now detecting spam in their
signatures however we were not made aware of this by AVG I will look further
into this.

 

As much as we do appreciate your feedback which helps Identify such
problems, in some things  it may be more helpful to first approach
<mailto:supp...@declude.com> supp...@declude.com or myself
dbar...@declude.com before engaging everyone in the list, your assumptions
of  "PROPERLY IMPLEMENTED as part of Declude JunkMail not just "dumped" into
the regular virus handling!" and " Declude MUST recognize that and NOT treat
it like a virus" are rather harsh to be posting to without having all the
facts to begin with.

 

Thanks

 

David Barker
VP Operations Declude
Your Email security is our business
978.499.2933 office
978.988.1311 fax
 <mailto:dbar...@declude.com> dbar...@declude.com

 

 

From: supp...@declude.com [mailto:supp...@declude.com] On Behalf Of Andy
Schmidt
Sent: Wednesday, May 12, 2010 10:39 AM
To: declude.virus@declude.com
Subject: [Declude.Virus] AVG reports "SPAM" as "VIRUS"!
Importance: High

 

Hi,

 

For the past few days, I'm seeing AVG suddenly reporting a virus "SPAM":

 

 


Virus Scanner Summary Report (Integrated AVG Scanner)


Total Messages Processed: 19,499
Virus Infected Messages: 232
Percentage Infected: 1.19%


VIRUS

# INFECTED

PERCENTAGE

                

SPAM

232

1.19%

                

 

resulting in these SMTP headers:

 

X-Declude-Virus: Detected Spam [from IP 41.218.0.202 ([No Reverse DNS])].

 

and these reports:

 

q061a000274936c02.smd AVG Reports VIRUS: Spam

q061a000274936c02.smd File(s) are INFECTED [Spam: 7]

q061a000274936c02.smd Scanned: CONTAINS A VIRUS [MIME: 1 424]

q061a000274936c02.smd From: bloodiest...@rcbassociats.com To:
elopre...@??????????? [incoming from 41.218.0.202]

q061a000274936c02.smd Subject: Please attention!

 

This causes a whole bunch of problems, e.g.

 

a)      I am unable to 'weigh' this "Spam" with other factors BEFORE it gets
blocked. 

b)      It bypasses the "WhiteList" feature (from the user's Webmail
Contacts)

c)       It's treated like a "Virus", hundreds of the configured virus
notices are being emailed, etc.

 

While I'm certainly in favor of any additional SPAM detection - but then it
needs to be PROPERLY IMPLEMENTED as part of Declude JunkMail not just
"dumped" into the regular virus handling!

 

If AVG reports to Declude the virus name "Spam", then Declude MUST recognize
that and NOT treat it like a virus (or at least give us a config option NOT
to.)

 

Best Regards,

Andy

 

 

 


---
This E-mail came from the Declude.Virus mailing list. To
unsubscribe, just send an E-mail to imail...@declude.com, and
type "unsubscribe Declude.Virus". The archives can be found
at http://www.mail-archive.com. 



---
This E-mail came from the Declude.Virus mailing list.  To
unsubscribe, just send an E-mail to imail...@declude.com, and
type "unsubscribe Declude.Virus".    The archives can be found
at http://www.mail-archive.com.

Reply via email to