Yes, he has tried to reinstall. I even sent him an updated version but he still can't start it :-(
> -----Original Message----- > From: [email protected] > [mailto:[EMAIL PROTECTED] On Behalf Of Kaj Mikkelsen > Sent: 10 July 2005 19:58 > To: [email protected] > Subject: RE: [delphi-en] bugreport > > > Has he tried to reinstall? > and checked the harddisk first? > > The binary file itself could be damaged. > > /Kaj > -----Original Message----- > From: [email protected] [mailto:[EMAIL PROTECTED] > Behalf Of Brigitte Spatz > Sent: 10. juli 2005 17:43 > To: [email protected] > Subject: [delphi-en] bugreport > > > One of our customers has reported that he was able to start > our software > once and everything was working, but ever since he can't restart the > application. We make use of madexcept - the bugreport is > below - I can't > figure out why it's not working - could it be an issue with XP SP2, > which neither me nor my colleagues have installed? Or with the > bluetooth devices? Or his graphic card? Any pointers gratefully > received. > > TIA. > > Brigitte > > date/time : 2005-07-09, 11:27:45, 296ms > computer name : PETERBUERO > user name : Peter > operating system : Windows XP Service Pack 2 build 2600 > system language : English > system up time : 2 hours 3 minutes > program up time : 5 minutes 36 seconds > processor : AMD Athlon(tm) > physical memory : 250/511 MB (free/total) > free disk space : (C:) 11,61 GB > display mode : 1280x1024, 32 bit > process id : $160 > allocated memory : 8,89 MB > executable : Or-Fin.exe > exec. date/time : 2005-07-06 17:46 > version : 1.0.6.0 > madExcept version : 2.7g > exception class : EAccessViolation > exception message : Access violation at address 00000074. Read of > address 00000074. > > main thread ($b48): > 00000074 ??? > 00403fac Or-Fin.exe System TObject.Free > 004acf22 Or-Fin.exe Forms TCustomForm.Destroy > 0042f932 Or-Fin.exe Classes TComponent.DestroyComponents > 004aae0f Or-Fin.exe Forms DoneApplication > 0040fd9e Or-Fin.exe SysUtils DoExitProc > 00404d60 Or-Fin.exe System @Halt0 > 00803444 Or-Fin.exe OrFin 107 +52 initialization > > thread $930: > 7c90eb94 ntdll.dll KiFastSystemCallRet > 7c90e397 ntdll.dll NtReplyWaitReceivePortEx > 0045690b Or-Fin.exe madExcept ThreadExceptFrame > >> created by main thread ($b48) at: > 77e8760d RPCRT4.dll > > thread $824: > 7c90eb94 ntdll.dll KiFastSystemCallRet > 7c90e9be ntdll.dll NtWaitForSingleObject > 7c8025d5 kernel32.dll WaitForSingleObjectEx > 7c80253d kernel32.dll WaitForSingleObject > > thread $bec: > 7c90eb94 ntdll.dll KiFastSystemCallRet > 77d49416 user32.dll WaitMessage > 7db3bd51 hhctrl.ocx HhWindowThread > > modules: > 00330000 regd.dll 1.0.1.0 C:\Program Files\Or-Fin > 003a0000 inid.dll 1.0.1.0 C:\Program Files\Or-Fin > 003c0000 find.dll 1.0.0.0 C:\Program Files\Or-Fin > 00400000 Or-Fin.exe 1.0.6.0 C:\Program Files\Or-Fin > 00a20000 htmld.dll 1.0.0.0 C:\Program Files\Or-Fin > 00aa0000 globd.dll 1.0.0.0 C:\Program Files\Or-Fin > 01bf0000 NVWRSDE.DLL 6.14.10.4403 C:\WINDOWS\system32 > 01ca0000 ctagent.dll 1.0.0.3 C:\WINDOWS\system32 > 070e0000 msader15.dll 2.81.1117.0 C:\Program Files\Common > Files\System\ado > 10000000 nView.dll 6.14.10.4403 C:\WINDOWS\system32 > 1b000000 msjet40.dll 4.0.8618.0 C:\WINDOWS\System32 > 1b2c0000 msjter40.dll 4.0.6508.0 C:\WINDOWS\System32 > 1b2d0000 MSJINT40.DLL 4.0.8905.0 C:\WINDOWS\System32 > 1b570000 msjetoledb40.dll 4.0.8227.0 C:\WINDOWS\System32 > 1b5d0000 mswstr10.dll 4.0.8905.0 C:\WINDOWS\System32 > 20000000 xpsp2res.dll 5.1.2600.2180 C:\WINDOWS\system32 > 4de10000 msado15.dll 2.81.1117.0 C:\Program Files\Common > Files\System\ado > 5ad70000 uxtheme.dll 6.0.2900.2180 C:\WINDOWS\system32 > 5b860000 NETAPI32.dll 5.1.2600.2180 C:\WINDOWS\system32 > 5edd0000 OLEPRO32.DLL 5.1.2600.2180 C:\WINDOWS\system32 > 629c0000 LPK.DLL 5.1.2600.2180 C:\WINDOWS\system32 > 71aa0000 WS2HELP.dll 5.1.2600.2180 C:\WINDOWS\system32 > 71ab0000 WS2_32.dll 5.1.2600.2180 C:\WINDOWS\system32 > 71ad0000 wsock32.dll 5.1.2600.2180 C:\WINDOWS\system32 > 73160000 oledb32.dll 2.81.1117.0 C:\Program Files\Common > Files\System\Ole DB > 73760000 DDRAW.dll 5.3.2600.2180 C:\WINDOWS\system32 > 73bc0000 DCIMAN32.dll 5.1.2600.2180 C:\WINDOWS\system32 > 73dc0000 lz32.dll 5.1.2600.0 C:\WINDOWS\system32 > 74720000 MSCTF.dll 5.1.2600.2180 C:\WINDOWS\system32 > 74d90000 USP10.dll 1.420.2600.2180 C:\WINDOWS\system32 > 750b0000 RESUTILS.DLL 5.1.2600.2180 C:\WINDOWS\system32 > 750f0000 MTXCLU.DLL 2001.12.4414.258 C:\WINDOWS\system32 > 75130000 colbact.DLL 2001.12.4414.258 C:\WINDOWS\system32 > 75350000 OLEDB32R.DLL 2.81.1117.0 C:\Program Files\Common > Files\System\Ole DB > 76390000 imm32.dll 5.1.2600.2180 C:\WINDOWS\system32 > 763b0000 comdlg32.dll 6.0.2900.2180 C:\WINDOWS\system32 > 765b0000 MSDART.DLL 2.81.1117.0 C:\WINDOWS\system32 > 76620000 comsvcs.dll 2001.12.4414.258 C:\WINDOWS\system32 > 769c0000 USERENV.dll 5.1.2600.2180 C:\WINDOWS\system32 > 76b40000 winmm.dll 5.1.2600.2180 C:\WINDOWS\system32 > 76bf0000 PSAPI.DLL 5.1.2600.2180 C:\WINDOWS\system32 > 76d10000 CLUSAPI.DLL 5.1.2600.2180 C:\WINDOWS\system32 > 76fd0000 CLBCATQ.DLL 2001.12.4414.258 C:\WINDOWS\system32 > 77050000 COMRes.dll 2001.12.4414.258 C:\WINDOWS\system32 > 77120000 oleaut32.dll 5.1.2600.2180 C:\WINDOWS\system32 > 771b0000 wininet.dll 6.0.2900.2668 C:\WINDOWS\system32 > 77260000 urlmon.dll 6.0.2900.2668 C:\WINDOWS\system32 > 773d0000 comctl32.dll 6.0.2900.2180 > > C:\WINDOWS\WinSxS\X86_Microsoft.Windows.Common-Controls_6595b6 4144ccf1df > _6.0.2600.2180_x-ww_a84f1ff9 > 774e0000 ole32.dll 5.1.2600.2595 C:\WINDOWS\system32 > 77920000 SETUPAPI.dll 5.1.2600.2180 C:\WINDOWS\system32 > 77a80000 CRYPT32.dll 5.131.2600.2180 C:\WINDOWS\system32 > 77b20000 MSASN1.dll 5.1.2600.2180 C:\WINDOWS\system32 > 77b40000 appHelp.dll 5.1.2600.2180 C:\WINDOWS\system32 > 77c00000 version.dll 5.1.2600.2180 C:\WINDOWS\system32 > 77c10000 msvcrt.dll 7.0.2600.2180 C:\WINDOWS\system32 > 77d40000 user32.dll 5.1.2600.2622 C:\WINDOWS\system32 > 77dd0000 advapi32.dll 5.1.2600.2180 C:\WINDOWS\system32 > 77e70000 RPCRT4.dll 5.1.2600.2180 C:\WINDOWS\system32 > 77f10000 GDI32.dll 5.1.2600.2180 C:\WINDOWS\system32 > 77f60000 SHLWAPI.dll 6.0.2900.2668 C:\WINDOWS\system32 > 77fe0000 Secur32.dll 5.1.2600.2180 C:\WINDOWS\system32 > 7c800000 kernel32.dll 5.1.2600.2180 C:\WINDOWS\system32 > 7c900000 ntdll.dll 5.1.2600.2180 C:\WINDOWS\system32 > 7c9c0000 shell32.dll 6.0.2900.2620 C:\WINDOWS\system32 > 7db10000 hhctrl.ocx 5.2.3790.2453 C:\WINDOWS\System32 > > hardware: > + Bluetooth Device > - Bluetooth HID Manager (driver 1.0.10.0) > - Bluetooth VComm Manager (driver 1.4.8.1) > + Computer > - ACPI Uniprocessor PC > + Disk drives > - ST360015A > + Display adapters > - NVIDIA GeForce4 Ti 4200 with AGP8X (driver 4.4.0.3) > + DVD/CD-ROM drives > - HITACHI DVD-ROM GD-7500 > - PLEXTOR DVDR PX-712A > + Floppy disk controllers > - Standard floppy disk controller > + Floppy disk drives > - Floppy disk drive > + Human Interface Devices > - Bluetooth HID Enum Device (driver 1.4.8.1) > - Microsoft USB IntelliMouse Optical > + IDE ATA/ATAPI controllers > - Primary IDE Channel > - Secondary IDE Channel > - Standard Dual Channel PCI IDE Controller > + IEEE 1394 Bus host controllers > - OHCI Compliant IEEE 1394 Host Controller > - OHCI Compliant IEEE 1394 Host Controller > + Keyboards > - Standard 101/102-Key or Microsoft Natural PS/2 Keyboard > + Mice and other pointing devices > - Microsoft USB IntelliMouse Optical > + Modems > - Bluetooth DUN Modem (driver 1.0.6.0) > - Bluetooth Fax Modem (driver 1.0.6.0) > - Bluetooth LAP Modem (driver 1.2.0.0) > - Bluetooth LAP Modem #2 (driver 1.2.0.0) > + Monitors > - Plug and Play Monitor > + Network adapters > - 1394 Net Adapter > - 1394 Net Adapter #2 > - Bluetooth PAN Network Adapter (driver 1.0.0.0) > - Realtek RTL8139 Family PCI Fast Ethernet NIC > + Ports (COM & LPT) > - Bluetooth Serial Port (COM10) (driver 2.0.1.1) > - Bluetooth Serial Port (COM11) (driver 2.0.1.1) > - Bluetooth Serial Port (COM12) (driver 2.0.1.1) > - Bluetooth Serial Port (COM13) (driver 2.0.1.1) > - Bluetooth Serial Port (COM3) (driver 2.0.1.1) > - Bluetooth Serial Port (COM4) (driver 2.0.1.1) > - Bluetooth Serial Port (COM5) (driver 2.0.1.1) > - Bluetooth Serial Port (COM6) (driver 2.0.1.1) > - Bluetooth Serial Port (COM7) (driver 2.0.1.1) > - Bluetooth Serial Port (COM8) (driver 2.0.1.1) > - Bluetooth Serial Port (COM9) (driver 2.0.1.1) > - Communications Port (COM1) > - Communications Port (COM2) > - ECP Printer Port (LPT1) > + Processors > - AMD Athlon(tm) > + SCSI and RAID controllers > - Silicon Image SiI 3112 SATARaid Controller (driver 1.0.0.32) > + Sound, video and game controllers > - Audio Codecs > - Bluetooth Audio (driver 1.1.1.0) > - Creative Game Port (driver 1.0.0.0) > - Creative SB Audigy (driver 5.12.1.283) > - Legacy Audio Drivers > - Legacy Video Capture Devices > - Media Control Devices > - MPU-401 Compatible MIDI Device > - NVIDIA(R) nForce(TM) Audio (driver 6.14.362.6) > - NVIDIA(R) nForce(TM) Audio Codec Interface (driver 5.10.2917.0) > - NVIDIA(R) nForce(TM) MCP Audio Processing Unit > (Dolby(R) Digital) > (driver 6.14.409.0) > - Standard Game Port > - Video Codecs > + System devices > - ACPI Fixed Feature Button > - ACPI Power Button > - Direct memory access controller > - ISAPNP Read Data Port > - Microcode Update Device > - Microsoft ACPI-Compliant System > - Microsoft System Management BIOS Driver > - Motherboard resources > - Motherboard resources > - Motherboard resources > - Numeric data processor > - PCI bus > - PCI standard host CPU bridge > - PCI standard ISA bridge > - PCI standard PCI-to-PCI bridge > - PCI standard PCI-to-PCI bridge > - PCI standard PCI-to-PCI bridge > - PCI standard RAM Controller > - PCI standard RAM Controller > - PCI standard RAM Controller > - PCI standard RAM Controller > - PCI standard RAM Controller > - Plug and Play Software Device Enumerator > - Printer Port Logical Interface > - Programmable interrupt controller > - System board > - System CMOS/real time clock > - System speaker > - System timer > - Terminal Server Keyboard Driver > - Terminal Server Mouse Driver > - Volume Manager > + Universal Serial Bus controllers > - Standard Enhanced PCI to USB Host Controller > - Standard OpenHCD USB Host Controller > - Standard OpenHCD USB Host Controller > - USB Root Hub > - USB Root Hub > - USB Root Hub > > > > > > [Non-text portions of this message have been removed] > > > > ----------------------------------------------------- > Home page: http://groups.yahoo.com/group/delphi-en/ > To unsubscribe: [EMAIL PROTECTED] > > > > -------------------------------------------------------------- > -------------- > -- > YAHOO! GROUPS LINKS > > a.. Visit your group "delphi-en" on the web. > > b.. To unsubscribe from this group, send an email to: > [EMAIL PROTECTED] > > c.. Your use of Yahoo! Groups is subject to the Yahoo! > Terms of Service. > > > -------------------------------------------------------------- > -------------- > -- > > > > [Non-text portions of this message have been removed] > > > > ----------------------------------------------------- > Home page: http://groups.yahoo.com/group/delphi-en/ > To unsubscribe: [EMAIL PROTECTED] > Yahoo! Groups Links > > > > > > ----------------------------------------------------- Home page: http://groups.yahoo.com/group/delphi-en/ To unsubscribe: [EMAIL PROTECTED] Yahoo! Groups Links <*> To visit your group on the web, go to: http://groups.yahoo.com/group/delphi-en/ <*> To unsubscribe from this group, send an email to: [EMAIL PROTECTED] <*> Your use of Yahoo! Groups is subject to: http://docs.yahoo.com/info/terms/
