Hi Patrick
 
In regard to obtain the services of a contracting firm in another part of the country. I support systems remotely for a number of clients in various parts of the country. I am not an administrator and I generally recommend that clients contract another local party to perform the administration function if they do not have these service in-house; it is quite easy to then develop a relationship with whoever is providing administration to teach them whatever is required for installations, alternatively you can generally talk someone who is fairly computer-literate thru the process - tools such as Net Meeting can be used to view the users desktop during the "talk thru" process. Maybe the installation process can be simplified.
 
If you are interested in seeking someone from another part of the country, contact me privately to discuss.
 
Regards
Steve Galyer
 

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