Hi Mark, You might try sending them a version of the .exe which includes the (excellent) exception handling component from www.madshi.net. This will give you a stack dump so you can see where the error is occurring.
Regards, Steve Agnew.BankLink [EMAIL PROTECTED] +64 9 377 7790 (NZ) 1 800 123 242 (Aust) www.banklink5.com --------------------------------------------------------------------------- New Zealand Delphi Users group - Delphi List - [EMAIL PROTECTED] Website: http://www.delphi.org.nz To UnSub, send email to: [EMAIL PROTECTED] with body of "unsubscribe delphi" Web Archive at: http://www.mail-archive.com/delphi%40delphi.org.nz/