[DUG]: Windows quirks and inexperienced users

[Dave . Jollie]

Hi all   I have a mail merge app which has a button for sending off a letter as a fax to the client. It has a dialog which comes back at the end of the process, saying "Fax sent to fax queue".   In some instances, inexperienced users (not familiar with Windows) have sidetracked off to e.g. read an email, and then clicked back on the task bar item for the letters program again. When they try to exit the program, and it doesn't respond, they use ctrl-alt-delete! But if they'd looked on the task bar, they would have found another entry, which was the "Fax sent to fax queue" dialog, still waiting for the "OK" to be clicked.   How do I help them out? Is there a way to change the behaviour of Windows, so that when clicking on a parent form, if there is a child form / dialog still outstanding (not dealt with), then it re-focuses to this? I'm new to Windows programming, so this may be a silly or easy question.   Also, is it easy to trap the ctrl-alt-delete event and give a controlled response to the users desire to kill my app?   Any suggestions appreciated. TIA.   Dave Jollie Tower NZ IT 09 368 4259