So you want them to quantify an unknown.

Good luck with that. Perhaps it's just the areas of the industry you touch 
that's in trouble.  



Sent from my iPhone

> On 13 Apr 2015, at 3:20 pm, Jolyon Smith <[email protected]> wrote:
> 
> If this is what get's dismissed as pedantry these days then the industry is 
> in deeper trouble than I imagined.  It used to be called "paying attention to 
> important details" and "sounding notes of caution where warranted".
> 
> An Entitlement is not the same as an Obligation or even an Expectation, and 
> ignoring the distinction is a recipe for disaster in any contract negotiation 
> (which is what a license and support agreement is, lest we forget).
> 
>> On 13 April 2015 at 16:26, Jeremy North <[email protected]> wrote:
>> pedantic much?
>> 
>> On Mon, Apr 13, 2015 at 1:52 PM, Jolyon Smith <[email protected]> wrote:
>>>>> Updates and hot fixes for up to two (2) years and three (3) major releases
>>>> 
>>>> This is meaningless unless there is also a money-where-your-mouth-is 
>>>> commitment to provide updates and hotfixes for versions other than the 
>>>> current one.
>>> 
>>> > This is actually what it says doesn't it.
>>> 
>>> Not really.  It says that SA entitles you to receive updates and hot-fixes. 
>>>  It says nothing about any commitment to provide any such updates or 
>>> hot-fixes.  Of course, there is no way to predict just how bad a release is 
>>> in order to determine how many updates or hotfixes would be required.
>>> 
>>> 
>>>> On 13 April 2015 at 15:24, Jeremy North <[email protected]> wrote:
>>>> 
>>>> On Mon, Apr 13, 2015 at 12:56 PM, Jolyon Smith <[email protected]> 
>>>> wrote:
>>>>>> Native mobile controls OSX iOS Android for many controls (eg DateTime 
>>>>>> picker)
>>>>>  
>>>>> In one review I read it was noted that this is a NO-OP on everything 
>>>>> except iOS.  On all other platforms you still get the doppelganger 
>>>>> FireMonkey controls, even if you have configured for "native".
>>>> 
>>>> The native controls are basically for iOS as mentioned - not all have 
>>>> native support. 
>>>> 
>>>> The "doppelganger" fmx controls are good if you are creating a bespoke 
>>>> look and feel for your corporate brand across all supported platforms.
>>>>  
>>>>> 
>>>>>> Updates and hot fixes for up to two (2) years and three (3) major 
>>>>>> releases
>>>>> 
>>>>> This is meaningless unless there is also a money-where-your-mouth-is 
>>>>> commitment to provide updates and hotfixes for versions other than the 
>>>>> current one.
>>>> 
>>>> This is actually what it says doesn't it. The intention is apply fixes to 
>>>> previous versions. I understand it won't be all fixes as some will not be 
>>>> possible without breaking interface compatibility.
>>>> 
>>>> If it is done as they say, it will be a welcome change but then again, how 
>>>> can we trust a company that can't even keep their newsgroups operational 
>>>> consistently and have drones looking at submitted requests and closing 
>>>> them with nonsensical resolutions.
>>>> 
>>>>  
>>>>> When was the last time EMBT released more than a token update or hotfix 
>>>>> for anything other than the current version ?  Is their any commitment to 
>>>>> do better in this regards in the future ?
>>>> 
>>>> 
>>>> 
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