have you seen the PRICE for Xamarin?? Delphi is certainly cheaper! On Tue, Jul 28, 2015 at 8:54 AM, Tony Blomfield <[email protected]> wrote:
> Can anyone advise how to access the upgrades that I should be entitled > to ? > > > > The issue I have relates to my account. Having finally been talked into > the supposed benefits of a maintenance contract I purchased same back in > January. > > > > They pestered the hell out of me about payment. Apparently their system > could not process a Master card. > > > > Finally we got that resolved somehow, but I never received an invoice, > licensing or anything else. > > > > After much tooing and froing I finally got a license and duly installed > XE7. Never have I seen an invoice. Actually I have never upped anything to > Xe7 because its such a major event to upgrade large projects in Delphi, and > clearly it was just another WIP. Finally yesterday I decided to try out XE8 > after hearing from this group that its usable. > > > > I went to my account and there is no sign of any XE8 upgrade or > maintenance. I called Embarcadero all day and got no answer. I sent two > Emails and at 11PM last night got a very vague and unhelpful response > > > > I am fed up with Embarcadero and the lies an deceit and the high cost of > ownership. We are 50% .NET and 50% Delphi. Unless I get some solution on > this today I am going to direct the company to move to 100% .NET over the > next 12 months and use Xamarin. > > > > > > *From:* [email protected] [mailto: > [email protected]] *On Behalf Of *Jolyon Smith > *Sent:* Tuesday, 28 July 2015 7:50 a.m. > *To:* NZ Borland Developers Group - Delphi List > *Subject:* Re: [DUG] EMBARCADERO > > > > I think perhaps it's a question of context. They were pretty slow in > responding when I had to contact them regarding an increase in my SA > renewal in contravention of their own terms and conditions (the required > notice was not provided, they simply presented an invoice with an increased > amount). > > They took their own sweet time to respond and when they did they simply > referred me to the clause in the terms and conditions allowing them to > increase the renewal by up to 5%. This even included the required notice > period which they had completely ignored !!! > > > > Yet for some reason they LOVE sending me marketing emails, frequently and > often duplicated, even though I have specifically unsubscribed from all > their spam lists and opted out of ALL communications in my EDN accounts. > It's almost as if the Unsolicited Electronic Messages Act (2007) does not > exist (and yes I have directed their attention to this and their violation > of it, repeatedly). And yes, they are covered by that act since they are "an > organisation that carries on business or activities in New Zealand." > (8.2.b in the act). > > > As for the SA renewal, I eventually got them to retract their invoice and > re-submit at the previous rate, which I then took great pleasure in > declining to renew. > > > > Good luck. > > > > On 27 July 2015 at 20:02, Tony Blomfield <[email protected]> wrote: > > OK Il wait. Maybe I am being too touchy. Thanks a lot. > > > > *From:* [email protected] [mailto: > [email protected]] *On Behalf Of *Jeremy Coulter > *Sent:* Monday, 27 July 2015 7:00 p.m. > *To:* NZ Borland Developers Group - Delphi List > *Subject:* Re: [DUG] EMBARCADERO > > > > Its not a holiday in Australia? I too have always found them pretty > responsive. > > > > Jeremy > > > > On Mon, Jul 27, 2015 at 6:07 PM, David Brennan <[email protected]> > wrote: > > Hi, > > > > I’ve found them pretty responsive of late, but I guess all my contact has > been emailing people I already have details for rather than using the > generic contacts. > > > > Perhaps try Malcolm Groves [email protected] > > > > Unless something has changed Malcolm is quite high up in the > Australian/Asian hierarchy, he may not be able to answer your question > directly but should be able to make sure that someone in the right > department gets in touch with you. > > > > Regards, > > David. > > > > *From:* [email protected] [mailto: > [email protected]] *On Behalf Of *Tony Blomfield > *Sent:* Monday, 27 July 2015 5:38 p.m. > *To:* NZ Borland Developers Group - Delphi List > *Subject:* [DUG] EMBARCADERO > > > > Does this company actually exist ? Or is it just a brief case co as a one > man band. > > > > All attempts to contact them have failed. Their phone in Oz is never > manned and they never reply to Emails > > > > I just want to discuss my account with them because it looks like they > have ripped me off again over this supposed maintenance pack and upgrades. > > > > Does anyone have a contact for them ? > > > > No wonder everyone has walked away to .NET or Xamarin or anything else. > > > > > > > _______________________________________________ > NZ Borland Developers Group - Delphi mailing list > Post: [email protected] > Admin: http://delphi.org.nz/mailman/listinfo/delphi > Unsubscribe: send an email to [email protected] with > Subject: unsubscribe > > > > > _______________________________________________ > NZ Borland Developers Group - Delphi mailing list > Post: [email protected] > Admin: http://delphi.org.nz/mailman/listinfo/delphi > Unsubscribe: send an email to [email protected] with > Subject: unsubscribe > > > > _______________________________________________ > NZ Borland Developers Group - Delphi mailing list > Post: [email protected] > Admin: http://delphi.org.nz/mailman/listinfo/delphi > Unsubscribe: send an email to [email protected] with > Subject: unsubscribe >
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