We have found the having the software assurance (we have Architect), has saved us money on upgrading through versions...
 
And we have never used the phone support (this list/goggle) has resolved any issue Ive come across
 
Jason


From: Robert martin [mailto:[EMAIL PROTECTED]
Sent: Tuesday, 29 November 2005 11:55 a.m.
To: [EMAIL PROTECTED]; NZ Borland Developers Group - Delphi List
Subject: Re: [DUG] Who is moving up to D2006?

Hi

Also Just looking at the site and pricing.

We would be upgrading from Delphi 6 to 2005 Professional.  When I choose the option I am told that Software Assurance has been added to my order but can be removed (it is then not added to my order !). 

If I select D2005 to D2006 and it is added to my order this time.  It costs almost the same as the product itself and gives me the following...

With Software Assurance you will receive:

  • All software upgrades for one year
  • Three phone support incidents for one year

    (Price based on current list price of software upgrades and individual incidents.)



  • I assume it doesn't mean service packs and bug fixes when it says 'All software upgrades' as these would be free anyway?  If I am correct and it is only for new releases and the Development cycle is about 18mths, than $405 (on a $541 purchase) )is a lot of money to pay for 3 phone support incidents within one year.

    Am I missing something?


    Rob Martin
    Software Engineer
    
    phone +64 03 377 0495
    fax   +64 03 377 0496
    web www.chreos.com
    
    Wild Software Ltd
    


    Nahum.Wild wrote:
    Just looking at the site for prices and it talks about pre-ordering, so the question being if I pre-order it now when will it arrive? I'm assuming before Christmas so us hardcore type people can play with it over our holiday? :o)  Googling seems to indicate that it'll ship extremely soon.
     
     
    Cheers,
     
    Nahum.


    From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]] On Behalf Of Richard Vowles
    Sent: Monday, 28 November 2005 15:13 p.m.
    To: NZ Borland Developers Group - Delphi List
    Subject: [DUG] Who is moving up to D2006?

    Hi everyone,
     
    If there is anyone on this list still wanting to take advantage of this offer (20% off until 9 Dec, 15% off new user price) please give me a call or send an email to David Adams ([EMAIL PROTECTED]) - the web shop is playing up (no we didn't write it).
     
     
    Richard
     
    ---
    Richard Vowles, Solutions Architect, Borland New Zealand
    phone: +64-9-9184573
    cell: +64-21-467747
    other: MSN [EMAIL PROTECTED], skype: rvowles
     

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