Laura Stewart wrote: > The advantage to having "DOCS" or "Documentation" in the title is that > the issues are easier to track when email comments are received. The > component "documentation" is fine when you are in Jira, but does not > appear in the title of a comment to a Jira issue in email.... which is > where I first encounter new issues. During this part of a release > cycle, I don't go to the Jira docs issues list, but work primiarliy > off of the email comments so that I can respond to the comments more > quickly.
I can appreciate your frustration ... docs are caught in the squeeze at the very end. Here are a couple suggestions: 1) Set up a Jira filter that mails you a daily report of doc issues, perhaps sorted by most recent activity if that's possible (maybe Jira experts can jump in with specific suggestions). 2) If somebody opens a new doc issue and thinks it needs your urgent attention, I see no problem with them forwarding a copy of the notice to you offlist with a "wanted to make sure you saw this". I'll do that. thanks for all the doc work -- we really appreciate it! -jean
