When Chandler Hub encounters an unexpected error, the user sees a raw
Tomcat error. Not all cases; the web UI presents nice errors in many
cases. But I'm staring at one now (that's not from the web UI).
It's possible, with some technical Apache voodoo, to catch these errors
and display an alternate static page. You've seen these before
probably, in clever 404 pages that don't look like the server spit them out.
I'd like to request an additional non-code deliverable -- a static,
generic HTML error page -- be produced and incorporated before Preview.
The visual and page design should be consistent with other
chandlerproject.org pages. The copy should probably be shortish, ala:
"We're sorry, the server has encountered an error. If this problem
persists, please contact us at [EMAIL PROTECTED] with
details so we can track the problem and try to fix it for everyone."
I'll volunteer to write the copy if that's desired.
We should figure out who actually implements the static page in HTML;
I'll volunteer for that too.
If the idea makes sense, I'd be happy to open a bugzilla ticket for
tracking, or Sheila perhaps could take the idea and incorporate it onto
her Preview tracking pages.
-- Jared
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