I've pulled together the FAQ questions people responded with,
categorized them and added a few more of my own. I figure this is
something that can grow organically over time.
Below is also the original list of workflows we should screencast.
Is there anything else that we need to consider at this point? The
next action would be to enter these as tasks into Sheila's Preview
Countdown spreadsheet/countdown and divvy up the work.
Thanks, Mimi
WHAT ARE CHANDLER'S MINIMUM REQUIREMENTS?
+ Chandler's using a lot of memory; what's normal usage?
+ How much disk space should I allocate to Chandler?
+ (And in general, "What are the system requirements?")
GETTING STARTED
+ Importing and Exporting calendar data in and out of Chandler from
Outlook, Palm, iCal, Entourage, Ecco Pro, Evolution, Sunbird?
+ Email and Sharing Account setup
+ Pulling down email with special Chandler headers
+ Setting up special Chandler IMAP folders
HOW DO I UPGRADE AND MOVE DATA AROUND?
+ How do I upgrade Chandler Desktop to a new version?
+ How do I use Chandler Desktop on multiple computers?
+ How can I see my stuff in a web browser?
WHAT OTHER APPS DOES CHANDLER WORK WITH?
+ How do I sync Chandler with my PDA/phone?
+ Does Chandler work with Outlook, Palm, Google calendar, iCal,
Sunbird, etc?
WHAT CAN I DO WITH CHANDLER?
+ Can I use Chandler to find an open meeting time slot for multiple
people?
+ How do I share and collaborate on projects, task lists and calendars?
+ How do I share and collaborate on individual notes, tasks and events?
HOW DO I USE THE APP?
+ How do I switch between day view and week view?
+ What do the little icons next to the collection names mean?
+ What do the little icons to the left of the Who column mean?
+ Why would I want to 'Keep' something 'out of the Dashboard'?
+ How do I assign categories?
IS THERE FEATURE MISSING?
+ Can I rearrange the order of the collections?
+ Is there going to be a monthly view in Chandler?
WHAT DOES THIS ERROR MEAN? WHAT SHOULD I DO WITH IT?
+ I got a popup labelled "Chandler: Internal Program Error". What
should I do? The popup keeps coming up; what do I do? The text in
the popup keeps getting bigger and bigger; what do I do? Where does
this data go? How will it be used?
+ If there is an issue with a calendar entry that causes a Java stack
trace or some other error and we need to send in the ICS file, is
there an easier way of getting the entry then going to
http://localhost:8000/cosmo/console/home/browse/USERNAME/Cosmo
and clicking on each entry to see the date so it can be attached to a
bugzilla report? Having the above URL list the first date or date
range of an entry would be useful or some way of finding it.
On Feb 12, 2007, at 4:20 PM, Mimi Yin wrote:
USAGE SCENARIOS and WORKFLOWS for Screencasts
The more I think about building screencasts around real user use
cases and workflows, the more I like it. I think it can prove to be
a really powerful, subtle way to communicate Chandler's target
users to people who come by to check out Preview. Instead of
showcasing features, we'll be showcasing real use cases, which will
be a much more concrete way for users to 'get' how they might use
the app in the Preview timeframe. Ideally, the workflows prompt
viewers to ask themselves, 'Do I do these kinds of things?'...which
I think is a much more compelling and useful than showing people a
list of features which they may or may not figure out uses for.
Question: Should we base the screencasts on real people and real
usage scenarios from our interviews?
The scenarios below need some fine-tuning, but here's a high-level
description to give you a sense of what they might look like. (e.g.
The scenarios below don't get into nitty-gritty issues like
recurrence, conflict management and time zones.)
Scheduling
Personal Scheduling
+ Helen overlays her Work and Home calendars to schedule a dinner
party
+ Helen then overlays her husband's calendar to narrow the
available times
+ Helen sends out a message to friends with a list of 3-4 times and
questions about people's food preferences.
+ After receiving many replies in her regular email client, Helen
drags the final email she sends out confirming date, time, place
and menu to her special Chandler events IMAP folder.
+ The email, stamped as an event shows up in her Chandler and she
adds it to her Home calendar, which she shares with her spouse.
Workgroup Scheduling
+ Helen overlays her own Work calendar with Angie's calendar and
another Hub's calendar to figure out a good time for a half-day
management offsite.
+ Helen sends out an email proposing a few good times...etc
Triaging/Dashboard
Helen's personal Dashboard
+ Iterating on a task to write-up a Proposal for Angie to launch a
new Project
+ We could work this scenario into the 'Collaborating on an item'
with Bart scenario below.
Collaborating on an item
+ Helen and Bart go round and round on an email framing a project
launch mtg
- Who should be included in the email?
- Who should provide input on the email?
- How do we frame the project?
- What is the goal of the mtg?
- What are the agenda items?
+ Helen sends out a first pass
+ Bart adds comments
+ Others get looped in via Email and reply with their comments
+ Final draft gets sent out to entire working group
+ All the while, the draft cycles in and out of Helen and Bart's
shared Project collection NOW section
Heavy collaboration via Cosmo: Shared Dashboard
+ Helen and Bart work together on Project Task list and Calendar
+ After a 1-on-1, Helen asks Bart to please update the shared
Project Collection with the various Tasks and Milestones dates they
discussed
+ Bart updates the Collection via Cosmo, where he has an account
and subscribes to multiple collections.
+ Helen goes back into the Project later on to Triage the new items
Bart has entered. There is one Task Helen has moved to the top of
the queue and would like Bart to start on right away. She writes
him a note: Please start on this as soon as you can...and sends it
to him.
Lightweight collaboration via Cosmo: Shared Calendar
+ Ivan received a ticket to the shared Office calendar weeks ago,
but ignored it then and has since forgotten about it.
+ Ivan sends Helen an email telling her his summer vacation dates.
+ Helen replies asking Ivan to please enter this information on the
office calendar and supplies him with the read-write sharing ticket
again.
+ Ivan clicks on the ticket and goes to Cosmo to enter his PTO
+ Ivan uses the Jump-to-date field to jump to the right week.
+ Ivan d-clicks on the calendar canvas to enter his PTO dates.
+ When he is done, he clicks on the mail-to link in the detail view
of his PTO event item to send out an email to everyone in the
office, informing them of his PTO dates.
Mimi
_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _
Open Source Applications Foundation "Design" mailing list
http://lists.osafoundation.org/mailman/listinfo/design
_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _
Open Source Applications Foundation "Design" mailing list
http://lists.osafoundation.org/mailman/listinfo/design
