Thanks for your report, It sounds like a broken dbus session, can you
look if dbus is running?
** Changed in: gnome-system-tools (Ubuntu)
Importance: Undecided => Low
Assignee: (unassigned) => Ubuntu Desktop Bugs (desktop-bugs)
Status: New => Incomplete
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Unlock button throws an error, doesn't authenticate
https://bugs.launchpad.net/bugs/187335
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Desktop Bugs, which is a bug assignee.
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