Using GRUB, you can manually edit the proposed menu entry at boot time.
To do so, when GRUB is presenting the menu list (you might need to press
ESC first), follow those instructions:

    * use the arrows to select the boot entry you want to modify.
    * press e to edit the entry
    * use the arrows to go to kernel line
    * press e to edit this entry
    * at the end of the line add the word single
    * press ESC to go back to the parent menu
    * press b to boot this kernel

The kernel should be booting as usual (except for the graphical splash
screen you might be used to), and you will finally get a root prompt
(sh#).

then with the command
passwd 
you can reset the root pass

-- 
i am trying nto deleate a old user but i am not allowed to do anything can you 
help please
https://bugs.launchpad.net/bugs/503089
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