Thanks for taking time to report this bug and help make ubuntu better.
Do you still face this issue? if yes can you please try to install the
development release of empathy from this ppa
https://launchpad.net/~telepathy/+archive/ppa or If you can try to
reproduce this bug in Lucid beta1 thanks alot for the bug report.
** Changed in: empathy (Ubuntu)
Status: Triaged => Incomplete
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Impossible to add new MSN contact
https://bugs.launchpad.net/bugs/480637
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