Public bug reported:
Binary package hint: yelp
I use Ubuntu 9.10
Packages: HPLIP 3.9.8-1ubuntu2, CUPS 3.9.8-1ubuntu2
I bought an HP_Laserjet_P1005 usb printer.
I installed it as was explained in some site.
I expected the printer to print.
What happened was that at first it did print but then it changed behavior to
the following:
When I boot the machine it comes with the following error: HPLIP Device Status
HP_Laserjet_P1005 Printer (BC1PRWZ) Device communication error (5012) and the
device is stopped in HP Device manager (see attached pic
rothfarb.2010Apr13.8-41.1.png)
When I tried to enter CUPS from HP Device manager i got an error: Unable to
open device hp:/usb/HP_Laserjet_P1005?serial=BCPRWZ (see attached pic
rothfarb.2010Apr13.8-43.2.png).
The print queue is left with one old print jobs in status processing and the
others in status pending.
I tried to reactivate the printer but it came with the same error.
I tried to stop/start the printer and disconnect/connect the usb plug. It did
not change.
Thank you
Joshua Rothfarb
ProblemType: Bug
Architecture: i386
Date: Tue Apr 13 09:36:57 2010
DistroRelease: Ubuntu 9.10
ExecutablePath: /usr/bin/yelp
InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release i386 (20091028.5)
Package: yelp 2.28.0-0ubuntu2
ProcEnviron:
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.31-20.58-generic
SourcePackage: yelp
Uname: Linux 2.6.31-20-generic i686
XsessionErrors:
(gnome-settings-daemon:1880): GLib-CRITICAL **: g_propagate_error: assertion
`src != NULL' failed
(nautilus:1936): Eel-CRITICAL **: eel_preferences_get_boolean: assertion
`preferences_is_initialized ()' failed
(polkit-gnome-authentication-agent-1:1957): GLib-CRITICAL **:
g_once_init_leave: assertion `initialization_value != 0' failed
(firefox:2603): GLib-WARNING **: g_set_prgname() called multiple times
** Affects: yelp (Ubuntu)
Importance: Undecided
Status: New
** Tags: apport-bug i386
--
Printer does not work
https://bugs.launchpad.net/bugs/562071
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