I'm also affected by this bug (Ubuntu 10.04 final).
Would it be possible to write a routine that detects the charset the message is 
sent in and convert it to the charset used by empathy? Example: I set Empathy 
to use utf8. My contact send's me a message from a Windows machine using 
latin1. Empathy recognizes this (i think it does already cause it tells me 
everytime that the client of my contact is an old one and/or is buggy) and 
converts the message from latin1 to utf8.
I agree with JC: Some of my contacts use windows machines, some Linux/Unix and 
some MacOS. It's a bit complicated to agree with them all to use one and only 
one character encoding, regardless of the machine or OS they use.

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Confusing error message when ICQ users have different encodings
https://bugs.launchpad.net/bugs/253452
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