there have been a few other bug reports in after lucid release with the same problem. so I dont think an update is related here.
On Fri, Jul 2, 2010 at 12:59 PM, Damien Lecan <d...@dlecan.com> wrote: > > the initial bug report is from 2.30.1-0ubuntu1 though so > > it suggests it's not a breakage in the new version or you > > might have a different issue > > As you want, but I would create the same bug report : > - All accounts are lost after update > - I'm not able to finish wizard to add new accounts (MSN, Jabber, ...) > > On a newly created Ubuntu account, Empathy works perfectly. Something may > be broken in my user profile. > Is it possible to reset Empathy configuration ? > > -- > Cannot complete Empathy add account wizard > https://bugs.launchpad.net/bugs/597556 > You received this bug notification because you are subscribed to empathy > in ubuntu. > > Status in “empathy” package in Ubuntu: New > > Bug description: > Binary package hint: empathy > > Description: Ubuntu 10.04 LTS > Release: 10.04 > empathy: > Installed: 2.30.1-0ubuntu1 > Candidate: 2.30.1-0ubuntu1 > Version table: > *** 2.30.1-0ubuntu1 0 > 500 http://ca.archive.ubuntu.com/ubuntu/ lucid-updates/main > Packages > 100 /var/lib/dpkg/status > 2.30.0.1-0ubuntu3 0 > 500 http://ca.archive.ubuntu.com/ubuntu/ lucid/main Packages > > For some reason, Empathy lost all my IM accounts (MSN, Gtalk, ICQ) one day. > > I tried to re-add them via Edit->Accounts. The "Welcome to Empathy" screen > opened up and I chose "Yes, I'll enter my account details now" option. > > On the "Enter your account details" page, I selected MSN and entered in my > MSN account info. I chose the "No, that's all for now" option and clicked > "Forward". > > Next came the "Please enter personal details" page. No matter if I > selected the "I don't want to enable this feature for now" option or not, > clicking on "Apply" the first time did nothing. > > After a second click on "Apply", the "An error occurred" screen showed up > with the message "The error message was: Applying already in progress". > After waiting for around half a minute, the page showed "The error message > was: Did not receive a reply. Possible causes include: the remote > application did not send a reply, the message bus security policy blocked > the reply, the reply timeout expired, or the network connection was broken." > > I tried this multiple times with adding different IM accounts (i.e. Gtalk, > ICQ), all with the same results. Hence I wasn't able to add any accounts in > Empathy. > > ProblemType: Bug > DistroRelease: Ubuntu 10.04 > Package: empathy 2.30.1-0ubuntu1 > ProcVersionSignature: Ubuntu 2.6.32-22.36-generic 2.6.32.11+drm33.2 > Uname: Linux 2.6.32-22-generic x86_64 > NonfreeKernelModules: nvidia > Architecture: amd64 > Date: Wed Jun 23 01:56:52 2010 > ExecutablePath: /usr/bin/empathy-accounts > InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release Candidate amd64 > (20091020.3) > ProcEnviron: > SHELL=/bin/bash > LANGUAGE=en_CA:en > LANG=en_CA.utf8 > SourcePackage: empathy > XsessionErrors: > (polkit-gnome-authentication-agent-1:1712): GLib-CRITICAL **: > g_once_init_leave: assertion `initialization_value != 0' failed > (Do:1751): Wnck-CRITICAL **: wnck_set_client_type got called multiple > times. > (gnome-terminal:3907): Gtk-CRITICAL **: gtk_accel_map_unlock_path: > assertion `entry != NULL && entry->lock_count > 0' failed > (gnome-terminal:4093): Gtk-CRITICAL **: gtk_accel_map_unlock_path: > assertion `entry != NULL && entry->lock_count > 0' failed > > > -- Cannot complete Empathy add account wizard https://bugs.launchpad.net/bugs/597556 You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to empathy in ubuntu. -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs