** Description changed: - Binary package hint: empathy + As of 18th November 2010, there's an issue which can be worked around by + disabling SSL during ICQ login. Unfortunately, Empathy does not + currently offer a way to do this, so you'll have to use the command line + to change this option. - Description of Upstream Bugreport (Gnome-Bug): + Disable your ICQ account. + In a terminal, run the following command: mc-tool update haze/icq/_3<your uin>0 bool:use-ssl=false + The extra '3' and '0' are deliberate! + For instance, if your ICQ username is '12345', run: mc-tool update haze/icq/_3123450 bool:use-ssl=false + If you get an unhelpful error telling you that ‘Method "GetAll" with signature "s" on interface "org.freedesktop.DBus.Properties" doesn't exist’ then use mc-tool list | grep icq to check what the identifier for your account is. + Re-enable your ICQ account. + If this doesn't work, disable your ICQ account, wait 10 minutes, and try again. - Since yesterday authentication to ICQ fails with the error message "<ICQ ID> - Network Error". This happens on every computer I own. Maybe ICQ changed - something concerning authentication? It worked fine before and nothing was - changed on the existing accounts. - - Reproducible: Simply open Empathy and let it try to connect to ICQ on startup - for an existing account. - - Running on Ubuntu Maverick 10.10. - - ProblemType: Bug - DistroRelease: Ubuntu 10.10 - Package: empathy 2.32.0.1-0ubuntu1 - ProcVersionSignature: Ubuntu 2.6.35-22.35-generic 2.6.35.4 - Uname: Linux 2.6.35-22-generic x86_64 - Architecture: amd64 - Date: Tue Nov 16 15:09:45 2010 - InstallationMedia: Ubuntu 10.04 LTS "Lucid Lynx" - Release amd64 (20100429) - ProcEnviron: - LANG=de_DE.utf8 - SHELL=/bin/bash - SourcePackage: empathy + A future release of the ICQ backend will improve the error reporting for + this situation, and fix a bug which might cause your account to be + locked for 10 minutes when this happens.
** Description changed: As of 18th November 2010, there's an issue which can be worked around by disabling SSL during ICQ login. Unfortunately, Empathy does not currently offer a way to do this, so you'll have to use the command line to change this option. - Disable your ICQ account. - In a terminal, run the following command: mc-tool update haze/icq/_3<your uin>0 bool:use-ssl=false - The extra '3' and '0' are deliberate! - For instance, if your ICQ username is '12345', run: mc-tool update haze/icq/_3123450 bool:use-ssl=false - If you get an unhelpful error telling you that ‘Method "GetAll" with signature "s" on interface "org.freedesktop.DBus.Properties" doesn't exist’ then use mc-tool list | grep icq to check what the identifier for your account is. - Re-enable your ICQ account. - If this doesn't work, disable your ICQ account, wait 10 minutes, and try again. + * Disable your ICQ account. + * In a terminal, run the following command: mc-tool update haze/icq/_3<your uin>0 bool:use-ssl=false + - The extra '3' and '0' are deliberate! + - For instance, if your ICQ username is '12345', run: mc-tool update haze/icq/_3123450 bool:use-ssl=false + - If you get an unhelpful error telling you that ‘Method "GetAll" with signature "s" on interface "org.freedesktop.DBus.Properties" doesn't exist’ then use mc-tool list | grep icq to check what the identifier for your account is. + * Re-enable your ICQ account. + + If this doesn't work, disable your ICQ account, wait 10 minutes, and try + again. A future release of the ICQ backend will improve the error reporting for this situation, and fix a bug which might cause your account to be locked for 10 minutes when this happens. ** Description changed: As of 18th November 2010, there's an issue which can be worked around by disabling SSL during ICQ login. Unfortunately, Empathy does not currently offer a way to do this, so you'll have to use the command line to change this option. * Disable your ICQ account. - * In a terminal, run the following command: mc-tool update haze/icq/_3<your uin>0 bool:use-ssl=false + * In a terminal, run the following command: + mc-tool update haze/icq/_3<your uin>0 bool:use-ssl=false + - The extra '3' and '0' are deliberate! + - For instance, if your ICQ username is '12345', run: mc-tool update haze/icq/_3123450 bool:use-ssl=false + - If you get an unhelpful error telling you that ‘Method "GetAll" with signature "s" on interface "org.freedesktop.DBus.Properties" doesn't exist’ then use mc-tool list | grep icq to check what the identifier for your account is. + * Re-enable your ICQ account. If this doesn't work, disable your ICQ account, wait 10 minutes, and try again. A future release of the ICQ backend will improve the error reporting for this situation, and fix a bug which might cause your account to be locked for 10 minutes when this happens. -- Cannot connect to ICQ https://bugs.launchpad.net/bugs/676060 You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to empathy in ubuntu. -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs