Thank you for taking timein filing the bug to make ubuntu better.
can you please make the vedio of the bug it may help to see what happening?
and also the empathy chat log file you can get it from help==> debugg menu
** Changed in: empathy (Ubuntu)
Status: New => Incomplete
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https://bugs.launchpad.net/bugs/887876
Title:
When I try to open Empathy, appears the window for a short while but
then immediately disappears.
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