Thank you for taking time in filing the bug to make ubuntu better.
as you say crashes occur when you try to search previous conversation than open
the apport from terminal and try to report that crash because it has the lost
of info.
to enable apport run this command in terminal.
"sudo service apport start force_start=1" and try to reproduce the crash.
** Changed in: empathy (Ubuntu)
Status: New => Incomplete
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https://bugs.launchpad.net/bugs/820018
Title:
Crashes when trying to search previous conversations
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