Public bug reported:

Gnome shell crashes reliably and only after a period of inactivity (15+
minutes). I have not seen it crash while using the desktop - even for
hours at a time. I suspect it has something to do with locking the
screen or turning off the monitor. However even after attempting to
disable both lockscreen and blank screen it still happens.

After a crash dmesg shows [ 3726.608957] gnome-shell[2666]: segfault at
38 ip 00007fc6a7330c30 sp 00007fff0d12fe78 error 4 in
libmutter-1.so.0.0.0[7fc6a72de000+141000]

When the crash happens it goes back to the login screen. Logging in
works fine.

It happens pretty reliably but will sometimes successfully lock and
blank the screen. I would say it happens 90% of the time I leave the
computer alone for awhile.

ProblemType: Bug
DistroRelease: Ubuntu 17.10
Package: gnome-shell 3.26.1-0ubuntu5
ProcVersionSignature: Ubuntu 4.13.0-16.19-generic 4.13.4
Uname: Linux 4.13.0-16-generic x86_64
ApportVersion: 2.20.7-0ubuntu3.1
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
Date: Tue Oct 31 11:34:11 2017
DisplayManager: gdm3
GsettingsChanges:
 b'org.gnome.shell' b'favorite-apps' b"['org.gnome.Nautilus.desktop', 
'google-chrome.desktop', 'firefox.desktop', 'code.desktop', 
'org.gnome.Terminal.desktop', 'libreoffice-writer.desktop', 
'libreoffice-calc.desktop', 'libreoffice-impress.desktop', 
'org.gnome.Software.desktop', 'gnome-control-center.desktop']"
 b'org.gnome.desktop.interface' b'gtk-im-module' b"'gtk-im-context-simple'"
 b'org.gnome.desktop.interface' b'clock-format' b"'12h'"
 b'org.gnome.desktop.interface' b'text-scaling-factor' b'1.25'
InstallationDate: Installed on 2017-07-18 (105 days ago)
InstallationMedia: Ubuntu 17.04 "Zesty Zapus" - Release amd64 (20170412)
ProcEnviron:
 TERM=xterm-256color
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: gnome-shell
UpgradeStatus: Upgraded to artful on 2017-10-18 (12 days ago)

** Affects: gnome-shell (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug artful wayland-session

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https://bugs.launchpad.net/bugs/1729028

Title:
  gnome-shell crashes after period of inactivity

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