Public bug reported: When trying to install a firmware update, I get this error:
Failed to update "Thunderbolt NVM from Xps Notebook 9360" could not find the thunderbolt device at /sys/devices/pci0000:00/0000:00:1c.0/0000:01:00/0000:02:00/0000:03:00/domain0/0-0 ProblemType: Bug DistroRelease: Ubuntu 17.10 Package: gnome-software 3.26.1-0ubuntu2.17.10.1 ProcVersionSignature: Ubuntu 4.13.0-21.24-generic 4.13.13 Uname: Linux 4.13.0-21-generic x86_64 ApportVersion: 2.20.7-0ubuntu3.7 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Sat Jan 6 14:29:27 2018 InstallationDate: Installed on 2018-01-05 (0 days ago) InstallationMedia: Ubuntu 17.10 "Artful Aardvark" - Release amd64 (20171018) InstalledPlugins: gnome-software-plugin-flatpak N/A gnome-software-plugin-limba N/A gnome-software-plugin-snap 3.26.1-0ubuntu2.17.10.1 ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=sv_SE.UTF-8 SHELL=/bin/bash SourcePackage: gnome-software UpgradeStatus: No upgrade log present (probably fresh install) ** Affects: gnome-software (Ubuntu) Importance: Undecided Status: New ** Tags: amd64 apport-bug artful ** Attachment added: "Skärmbild från 2018-01-06 14-25-32.png" https://bugs.launchpad.net/bugs/1741632/+attachment/5031891/+files/Sk%C3%A4rmbild%20fr%C3%A5n%202018-01-06%2014-25-32.png -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-software in Ubuntu. https://bugs.launchpad.net/bugs/1741632 Title: FW update error: could not find thunderbolt device To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-software/+bug/1741632/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs