This is a known issue with multiple causes, so we need to figure out which cause you are experiencing.
Please: 1. Run 'apport-collect 1757960' on the machine to provide us with system info. 2. If you are using a release older than 18.04 then please apply the workaround from bug 994921. 3. Reproduce the crash. 4. Look in /var/crash for crash files. 5. Run this command: ubuntu-bug /var/crash/YOURFILE.crash 6. Let us know here the ID of the newly-created bug from step 5. ** Changed in: gnome-shell (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1757960 Title: Gnome Shell crashes with SIGSEGV when I turn off the monitor To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1757960/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs