Public bug reported:
laptop: Dell XPS12
More or less a standard Ubuntu 17.10 was upgraded to 18.4
gnome-session-bin 3.28.1-0ubuntu2 could not find some libs.
After the upgrade, the system did not start with the following error and
blinking screen:
May 4 14:21:02 Dell gnome-session[7085]:
/usr/lib/gnome-session/gnome-session-check-accelerated-gl-helper: error while
loading shared libraries: libGL.so.1: cannot open shared object file: No such
file or directory
May 4 14:21:02 Dell gnome-session[7085]: gnome-session-check-accelerated: GL
Helper exited with code 32512
May 4 14:21:02 Dell gnome-session[7085]:
/usr/lib/gnome-session/gnome-session-check-accelerated-gles-helper: error while
loading shared libraries: libGLESv2.so.2: cannot open shared object file: No
such file or directory
May 4 14:21:02 Dell gnome-session[7085]: gnome-session-check-accelerated: GLES
Helper exited with code 32512
May 4 14:21:02 Dell at-spi-bus-launcher[3520]: dbus-daemon[3525]: Successfully
activated service 'org.a11y.atspi.Registry'
To fix the issue, I had to SSH to this laptop (I was brought to the load
screen from other TTYs every 2 seconds) and make symlinks:
root@Dell:~# #ln -s /usr/lib/x86_64-linux-gnu/mesa/libGL.so.1
/usr/lib/x86_64-linux-gnu/libGL.so.1
root@Yarik-Dell:~# #ln -s /usr/lib/x86_64-linux-gnu/mesa/libGLESv2.so.2
/usr/lib/x86_64-linux-gnu/libGLESv2.so.2
missing dependency?
other info from the laptop:
root@Yarik-Dell:~# lspci | grep -i VGA
00:02.0 VGA compatible controller: Intel Corporation 3rd Gen Core processor
Graphics Controller (rev 09)
root@Dell:~# ldd
/usr/lib/gnome-session/gnome-session-check-accelerated-gl-helper | egrep
"libGL.so.1|libGLESv2.so.2"
libGL.so.1 => /usr/lib/x86_64-linux-gnu/libGL.so.1 (0x00007ffac7ca8000)
root@Dell:~# apt-file search /usr/lib/x86_64-linux-gnu/libGL.so.1
libgl1: /usr/lib/x86_64-linux-gnu/libGL.so.1
libgl1: /usr/lib/x86_64-linux-gnu/libGL.so.1.0.0
nvidia-340: /usr/lib/x86_64-linux-gnu/libGL.so.1
root@Dell:~# apt-cache policy nvidia-340
nvidia-340:
Installed: (none)
Candidate: 340.106-0ubuntu3
Version table:
340.106-0ubuntu3 500
500 http://at.archive.ubuntu.com/ubuntu bionic/restricted amd64 Packages
root@Dell:~# apt-cache policy libgl1
libgl1:
Installed: (none)
Candidate: 1.0.0-2ubuntu2
Version table:
1.0.0-2ubuntu2 500
500 http://at.archive.ubuntu.com/ubuntu bionic/main amd64 Packages
ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: gnome-session-bin 3.28.1-0ubuntu2
ProcVersionSignature: Ubuntu 4.15.0-20.21-generic 4.15.17
Uname: Linux 4.15.0-20-generic x86_64
ApportVersion: 2.20.9-0ubuntu7
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
Date: Fri May 4 14:51:33 2018
EcryptfsInUse: Yes
InstallationDate: Installed on 2017-06-15 (323 days ago)
InstallationMedia: Ubuntu 17.04 "Zesty Zapus" - Release amd64 (20170412)
SourcePackage: gnome-session
UpgradeStatus: Upgraded to bionic on 2018-05-04 (0 days ago)
** Affects: gnome-session (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug bionic third-party-packages
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https://bugs.launchpad.net/bugs/1769137
Title:
after 17.10->18.4 upgrade, the system did not start due to missing
libGL.so.1 and libGLESv2.so.2 files
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