I can confirm having the same issue on my Ubuntu 18.04 system when using
Wayland, but if I use a Xorg session the shift key is recognized and I
have no issues.

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https://bugs.launchpad.net/bugs/1765261

Title:
  [regression] Ubuntu 18.04 login screen rejects a valid password on
  first attempt (if starting with Shift key). Usually works on the
  second attempt

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