Public bug reported:
Yesterday I upgraded from Ubuntu 16.4 LTS to Ubuntu 18.4 LTS. Now,
whenever my computer goes to the lock screen (either by manually
locking, or timeout), I cannot return.
I see the date/time and notifications on the lock screen, I can drag up
or press a key to see the password prompt. I can type my password and
submit it either by pressing enter or clicking 'Next'. However, once I
submit my password, authentication fails. Then if I try again, it
doesn't accept any keystrokes, even if I click the password field. I
CAN try again if I click Cancel. However, authentication always fails.
I can "pause"/sleep my computer (using the menu in the upper right) and
return, but I'm still in an endless login loop. Rebooting from this
screen is not an option (except via power cycling the computer).
If I choose to "log in as another user", then click myself, I get a
mostly-empty screen: It has the status bar at the top and is the classic
ubuntu purple, but otherwise blank. But at this point all I can do is
reboot (shutdown/reboot is available from here) or choose another user.
i.e. I still can't return to my current session.
Please help! This is driving me nuts: I have to reboot every time I
want to use my computer after a 5+ minute pause.
ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: gdm3 3.28.2-0ubuntu1.4
ProcVersionSignature: Ubuntu 4.15.0-33.36-generic 4.15.18
Uname: Linux 4.15.0-33-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.20.9-0ubuntu7.2
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
Date: Sun Sep 2 12:19:49 2018
InstallationDate: Installed on 2016-04-11 (874 days ago)
InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Beta amd64 (20160323)
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/bin/bash
SourcePackage: gdm3
UpgradeStatus: Upgraded to bionic on 2018-09-02 (0 days ago)
mtime.conffile..etc.gdm3.custom.conf: 2018-09-02T12:13:20.375057
** Affects: gdm3 (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug bionic
--
You received this bug notification because you are a member of Ubuntu
Desktop Bugs, which is subscribed to gdm3 in Ubuntu.
https://bugs.launchpad.net/bugs/1790384
Title:
Unable to return from lock screen
To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/gdm3/+bug/1790384/+subscriptions
--
desktop-bugs mailing list
[email protected]
https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
