** Description changed: -Ubuntu release: Ubuntu 18.04.1 LTS -Package version: 3.26.0-1ubuntu2 -What I expected to happen: The videos about "Getting started with GNOME" should play without issues. -What happened instead: Instead of playing the videos the help application hangs until the WebKit process (/usr/lib/x86_64-linux- gnu/webkit2gtk-4.0/WebKitWebProcess) crashes. I was able to reproduce this bug with NVIDIA hardware using the open - source driver inside a live session, using AMD hardware causes no issue - at all. + source driver inside a live session, using AMD hardware or the + proprietary NVIDIA driver causes no issue at all. "lspci" info: 04:00.0 VGA compatible controller: NVIDIA Corporation GT218 [GeForce 210] (rev a2) (prog-if 00 [VGA controller]) - Subsystem: ASUSTeK Computer Inc. GT218 [GeForce 210] - Flags: bus master, fast devsel, latency 0, IRQ 24 - Memory at dc000000 (32-bit, non-prefetchable) [size=16M] - Memory at e0000000 (64-bit, prefetchable) [size=256M] - Memory at de000000 (64-bit, prefetchable) [size=32M] - I/O ports at e800 [size=128] - Expansion ROM at 000c0000 [disabled] [size=128K] - Capabilities: <access denied> - Kernel driver in use: nouveau - Kernel modules: nvidiafb, nouveau + Subsystem: ASUSTeK Computer Inc. GT218 [GeForce 210] + Flags: bus master, fast devsel, latency 0, IRQ 24 + Memory at dc000000 (32-bit, non-prefetchable) [size=16M] + Memory at e0000000 (64-bit, prefetchable) [size=256M] + Memory at de000000 (64-bit, prefetchable) [size=32M] + I/O ports at e800 [size=128] + Expansion ROM at 000c0000 [disabled] [size=128K] + Capabilities: <access denied> + Kernel driver in use: nouveau + Kernel modules: nvidiafb, nouveau ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: yelp 3.26.0-1ubuntu2 ProcVersionSignature: Ubuntu 4.15.0-29.31-generic 4.15.18 Uname: Linux 4.15.0-29-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.2 Architecture: amd64 CasperVersion: 1.394 CurrentDesktop: ubuntu:GNOME Date: Sat Sep 8 09:40:33 2018 ExecutablePath: /usr/bin/yelp LiveMediaBuild: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 (20180725) ProcEnviron: - PATH=(custom, no user) - XDG_RUNTIME_DIR=<set> - LANG=en_US.UTF-8 - SHELL=/bin/bash + PATH=(custom, no user) + XDG_RUNTIME_DIR=<set> + LANG=en_US.UTF-8 + SHELL=/bin/bash SourcePackage: yelp UpgradeStatus: No upgrade log present (probably fresh install)
-- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to yelp in Ubuntu. https://bugs.launchpad.net/bugs/1791413 Title: Help application hangs when playing a video in NVIDIA hardware using the open source driver on a live session. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/yelp/+bug/1791413/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
