If the mouse cursor still moves then the shell isn't completely frozen. gnome-shell actually uses a lot of CPU and processing to move the cursor so if it does then gnome-shell itself is fairly awake.
Do you find you can still click on parts of the shell but just not app windows? ** Tags added: amdgpu ** Changed in: gnome-shell (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1793595 Title: Shell freezes, mostly when running chrome or editing text files. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1793595/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs