Public bug reported:

First, let me provide necessary information about system or packages

System: Ubuntu 18.04.1 LTS
Package version: gnome-shell 3.28.3-0ubuntu0.18.04.2

The problem started 3-4 weeks ago (probably after updating several
packages via `apt update; apt upgrade`

After *almost all* screen unlock or resume from sleep events, this is what 
happens:
* I briefly see the desktop screen (which is security or privacy problem I 
guess)
* then login screen comes up, asking for the password
* after I put the password there is a wait (5-10 seconds)
* after that there are two possibilities:
    1. there's brief flash in screen and then screen goes black. i can not fire 
up tty consoles and i have to use SysRq Magic keys to reboot the system
    2. if it does not crash, I login the system, I see the programs/windows but 
they're unresponsive for 10-30 seconds. after unresponsive time, gnome-shell 
restarts and only then system starts to function normally. Then apport-bug is 
started for gnome-shell, I try to send the crash reports.

I'm not sure this is gnome-shell or gdm3 or Xorg problem. But, apport-
crash always starts collecting data about gnome-shell, thus I filed
report against gnome-shell. I also filed bug report against xorg
(https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1797124).

Let me provide additional info that might help;
- I have nvidia drivers installed in system
- gnome-shell produces tons of journal entries (this apport-crash reports are 
huge, nearly 150 MB and I cannot upload them)

ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: gnome-shell 3.28.3-0ubuntu0.18.04.2
ProcVersionSignature: Ubuntu 4.15.0-36.39-generic 4.15.18
Uname: Linux 4.15.0-36-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.20.9-0ubuntu7.4
Architecture: amd64
CurrentDesktop: GNOME
Date: Wed Oct 10 17:10:40 2018
DisplayManager: gdm3
InstallationDate: Installed on 2018-06-01 (131 days ago)
InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426)
SourcePackage: gnome-shell
UpgradeStatus: No upgrade log present (probably fresh install)

** Affects: gnome-shell (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 annoyance apport-bug bionic gnome-shell rant

-- 
You received this bug notification because you are a member of Ubuntu
Desktop Bugs, which is subscribed to gnome-shell in Ubuntu.
https://bugs.launchpad.net/bugs/1797141

Title:
  gnome-shell frequent restart or crash after unlocking screen or resume
  from sleep

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1797141/+subscriptions

-- 
desktop-bugs mailing list
desktop-bugs@lists.ubuntu.com
https://lists.ubuntu.com/mailman/listinfo/desktop-bugs

Reply via email to