I was having this problem on Ubuntu 18.10 (WOW, THIS PROBLEM HAS BEEN AROUND FOR A VERY LONG TIME) with my HP LaserJet 500 color M551 printer. When I tried to install it, the driver that kept getting selected was "HP LaserJet 500 color M551, driverless, cups-filters 1.21.3". This, despite the fact that I have "hpijs-ppds", "hplip", and "hplip-data" installed.
I solved the problem by downloading the current version of HPLIP directly from HP (https://sourceforge.net/projects/hplip/ or https://developers.hp.com/hp-linux-imaging-and-printing), unpacking it, locating the PPD for my printer in the source code ("hp- laserjet_500_color_m551-ps.ppd"), and changing the configured driver of the printer installed in Linux to specify that PPD directly rather than using the recommended driver. I think the problem here, or at least one of the problems here, is not nearly all of the HP printer drivers are being installed by Ubuntu. In particular, while I can't say for certain, it looks to me like the hpijs-ppds package is only installing a few fax drivers, not the full array of drivers available in HP's HPLIP package. I have no idea why that's the case. ** Also affects: hplip (Ubuntu) Importance: Undecided Status: New -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gtk+2.0 in Ubuntu. https://bugs.launchpad.net/bugs/428817 Title: Print Dialog does not allow editing of page parameters To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gtk+2.0/+bug/428817/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
