Actually the login screen is rendered by 'gnome-shell'. I wonder - can you please find the photo file and tell us what its permissions are?
You may want to try changing the permissions in a terminal with: chmod 644 yourphoto.jpg then reboot and tell us if that fixes the problem. ** Package changed: gdm3 (Ubuntu) => gnome-shell (Ubuntu) ** Changed in: gnome-shell (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1814566 Title: User photo is missing in login screen To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1814566/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs