If it's too short, I'll paste the full log.
> Does it happen with simple password? like if you "sudo passwd <user>"
and set "one" does it log in using "ONE"?
Yes
> "dpkg -l | grep pam"
ii libpam-cap:amd64 1:2.25-1.2
amd64 POSIX 1003.1e capabilities (PAM module)
ii libpam-gnome-keyring:amd64 3.28.0.2-1ubuntu1.18.04.1
amd64 PAM module to unlock the GNOME keyring upon login
ii libpam-modules:amd64 1.1.8-3.6ubuntu2.18.04.1
amd64 Pluggable Authentication Modules for PAM
ii libpam-modules-bin 1.1.8-3.6ubuntu2.18.04.1
amd64 Pluggable Authentication Modules for PAM - helper
binaries
ii libpam-runtime 1.1.8-3.6ubuntu2.18.04.1
all Runtime support for the PAM library
ii libpam-systemd:amd64 237-3ubuntu10.21
amd64 system and service manager - PAM module
ii libpam0g:amd64 1.1.8-3.6ubuntu2.18.04.1
amd64 Pluggable Authentication Modules library
ii thunderbird 1:60.6.1+build2-0ubuntu0.18.04.1
amd64 Email, RSS and newsgroup client with integrated spam
filter
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https://bugs.launchpad.net/bugs/1828116
Title:
Password works uppercase and lowercase
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