I have had the same problem since I got my XPS 7390, and I have the same
problem. I just found this report and will try Daniel's fix ASAP
(actually, my laptop has been charging all night, so I hope it will
work). However, just before I do, here is the output of the two commands
required by Sebastien.
$ upower -d
Device: /org/freedesktop/UPower/devices/line_power_AC
native-path: AC
power supply: yes
updated: mar. 07 avril 2020 06:49:37 CEST (59 seconds ago)
has history: no
has statistics: no
line-power
warning-level: none
online: yes
icon-name: 'ac-adapter-symbolic'
Device: /org/freedesktop/UPower/devices/battery_BAT0
native-path: BAT0
vendor: SMP
model: DELL G8VCF6C
serial: 1225
power supply: yes
updated: mar. 07 avril 2020 06:49:37 CEST (59 seconds ago)
has history: yes
has statistics: yes
battery
present: yes
rechargeable: yes
state: fully-charged
warning-level: none
energy: 48,8832 Wh
energy-empty: 0 Wh
energy-full: 49,4 Wh
energy-full-design: 51,9992 Wh
energy-rate: 4,104 W
voltage: 8,637 V
percentage: 98%
capacity: 95,0015%
technology: lithium-polymer
icon-name: 'battery-full-charged-symbolic'
History (charge):
1586234977 98,000 discharging
History (rate):
1586234977 4,104 fully-charged
1586234977 6,492 discharging
Device: /org/freedesktop/UPower/devices/DisplayDevice
power supply: yes
updated: mar. 07 avril 2020 06:49:37 CEST (59 seconds ago)
has history: no
has statistics: no
battery
present: yes
state: fully-charged
warning-level: none
energy: 48,8832 Wh
energy-full: 49,4 Wh
energy-rate: 4,104 W
percentage: 98%
icon-name: 'battery-full-charged-symbolic'
Daemon:
daemon-version: 0.99.11
on-battery: no
lid-is-closed: no
lid-is-present: yes
critical-action: PowerOff
$ journalctl -b 0 >/tmp/journalctl.out
(see attached file)
** Attachment added: "output of journalctl -b 0"
https://bugs.launchpad.net/ubuntu/+source/gnome-software/+bug/1860761/+attachment/5348325/+files/journalctl.out
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https://bugs.launchpad.net/bugs/1860761
Title:
Dell XPS 13 - Bios upgrade not working - Always ask for power supply
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