Public bug reported: I have a Bose NC 700 pair of headphones. The device works correctly with Android and Windows (al be it more cumbersome and confusing in Windows).
Device: Firmware 1.5.1-9303+d287f23 GUID: 5c097385-cd87-d8dd-bab9-4c726a0ac560 I am available to test. Problem 1: I am required to click on the "connect" toggle button for the Bluetooth audio device about 20 - 30 times to make it connect. This is also true for other speakers as for example JBL Bluetooth speakers. Problem 2: BOSE Headset/Gnome BT Audio configuration. I am unable to switch between HSP/DSP mode to A2DP Sink. The device remains connected as a communication device and not as an audio device. I remain stuck with mono sound. Though the gnome control panel indicates that I have indeed switched to A2DP Sink. However, when I click "test" I only get the mono test and the sound is absolutely unusable. Because there is a microphone on the headphones, Gnome control panel and the underlying Bluetooth service refuse to change from HSP/DSP. Clearly this is not by design. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: gnome-control-center 1:3.36.4-0ubuntu1 ProcVersionSignature: Ubuntu 5.4.0-42.46-generic 5.4.44 Uname: Linux 5.4.0-42-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.20.11-0ubuntu27.8 Architecture: amd64 CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME Date: Thu Sep 3 13:45:22 2020 ExecutablePath: /usr/bin/gnome-control-center InstallationDate: Installed on 2020-08-04 (29 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) SourcePackage: gnome-control-center UpgradeStatus: No upgrade log present (probably fresh install) ** Affects: gnome-control-center (Ubuntu) Importance: Undecided Status: New ** Tags: amd64 apport-bug focal ** Attachment added: "Screen shot." https://bugs.launchpad.net/bugs/1894097/+attachment/5407390/+files/Screenshot%20from%202020-09-03%2014-02-37.png -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-control-center in Ubuntu. https://bugs.launchpad.net/bugs/1894097 Title: Unable to switch from HSP to A2DP on BOSE blutoot headphones To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-control-center/+bug/1894097/+subscriptions -- desktop-bugs mailing list firstname.lastname@example.org https://lists.ubuntu.com/mailman/listinfo/desktop-bugs