Thank you for taking the time to report this bug and helping to make Ubuntu better.
Bug reporting is mostly about finding & fixing problems thus preventing future users from hitting the same bug. I suspect a Support site would be more appropriate, eg. https://answers.launchpad.net/ubuntu. You can also find help with your problem in the support forum of your local Ubuntu community http://loco.ubuntu.com/ or asking at https://askubuntu.com or https://ubuntuforums.org, or for more support options please look at https://discourse.ubuntu.com/t/community-support/709 I have marked this bug report as incomplete, as I see only request for support, and not an actual bug. If you believe I'm incorrect, please leave a message explaining why (you'll then likely be asked to run apport-collect..) and you can change the status back to "New". ** Changed in: file-roller (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to file-roller in Ubuntu. https://bugs.launchpad.net/bugs/1904241 Title: Unable to recover forgotten archive folder password To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/file-roller/+bug/1904241/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs