Thanks for the bug report.
First please check that you don't have any extensions aside from the
three Ubuntu extensions installed. Look in the 'Extensions' app and also
run:
cd ~/.local/share/gnome-shell
rm -rf extensions
then log in again.
Second, you seem to be using a Xorg session(?) so we can identify which
part of the system has crashed or frozen by whether the mouse pointer
still moves. Does the mouse pointer still move?
Finally, next time the bug happens, please:
1. Wait 10 seconds.
2. Reboot.
3. Run:
journalctl -b-1 > prevboot.txt
4. Attach the resulting text file here.
** Package changed: gnome-session (Ubuntu) => ubuntu
** Changed in: ubuntu
Status: New => Incomplete
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You received this bug notification because you are a member of Ubuntu
Desktop Bugs, which is subscribed to gnome-session in Ubuntu.
https://bugs.launchpad.net/bugs/1952976
Title:
gnome fails to respond
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