If the GUI freezes but the cursor still moves then it's the gnome-shell process that's frozen while Xorg is not frozen. Although gnome-shell may become frozen by kernel or hardware problems, not just its own bugs.
Next time the problem happens, please: 1. Wait 10 seconds. 2. Reboot. 3. Run: journalctl -b-1 > prevboot.txt lspci -k > lspci.txt 4. Attach the resulting text files here. 5. Check for crashes using these instructions: https://wiki.ubuntu.com/Bugs/Responses#Missing_a_crash_report_or_having_a_.crash_attachment ** Changed in: gnome-shell (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1970072 Title: Frequent GPU Resets (and GUI Freeze) by gsd-media-keys To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1970072/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
