Thanks for the bug report.
First we need to exclude the most common cause of shell bugs:
unsupported extensions. Please uninstall:
'sound-output-device-choo...@kgshank.net',
'clipboard-indica...@tudmotu.com',
'drive-m...@gnome-shell-extensions.gcampax.github.com',
'hidetop...@mathieu.bidon.ca',
'gtktitle...@velitasali.github.io'
and then log in again.
If the bug still occurs then next please check for crashes by following
these steps:
1. Look in /var/crash for crash files and if found run:
ubuntu-bug YOURFILE.crash
Then tell us the ID of the newly-created bug.
2. If step 1 failed then look at https://errors.ubuntu.com/user/ID where
ID is the content of file /var/lib/whoopsie/whoopsie-id on the machine.
Do you find any links to recent problems on that page? If so then please
send the links to us.
** Changed in: gnome-shell (Ubuntu)
Status: New => Incomplete
--
You received this bug notification because you are a member of Ubuntu
Desktop Bugs, which is subscribed to gnome-shell in Ubuntu.
https://bugs.launchpad.net/bugs/1980831
Title:
GUI freezes randomly, mouse still moving, nothing else works
To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1980831/+subscriptions
--
desktop-bugs mailing list
desktop-bugs@lists.ubuntu.com
https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
