Thanks for the bug report.
Please run:
lspci -k > lspci.txt
journalctl -b0 > journal.txt
xrandr --verbose > xrandr.txt
grep . /sys/class/drm/*/status > drmconn.txt
and attach the resulting text files here.
** Tags added: nvidia
** Changed in: gnome-shell (Ubuntu)
Status: New => Incomplete
** Package changed: gnome-shell (Ubuntu) => ubuntu
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https://bugs.launchpad.net/bugs/2007180
Title:
3rd Monitor detected but not activated
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